Trainee Engineer

Leapwork is on exciting journey of global growth—and this is your chance to get onboarded. By joining our team, you’ll become part of a fast-paced international environment where you can grow, challenge yourself, and do what inspires you. Our motto is to work hard, but have fun while doing it, and we believe collaboration, social activities and celebration are key to success!  

Job Description: 

Leapwork is looking for enthusiastic fresh graduates to join our fast-growing global team. This role is ideal for individuals who enjoy logical problem-solving, are eager to learn new technologies, and thrive in a fast-paced environment. 

You will receive comprehensive training on leading automation tools and technologies and work closely with cross-functional teams to deliver high-quality outcomes. The learning and growth opportunities at Leapwork are substantial. 

Key responsibilities: 

• Learn and support Leapwork’s automation platform by resolving customer queries. 

• Assist users in troubleshooting automation-related issues across remote systems and networks. 

• Conduct online Q&A sessions and provide timely responses to customer inquiries. 

• Capture and relay valuable customer feedback to improve the product experience. 

• Escalate customer-reported issues to the engineering and product teams for resolution. 

• Collaborate with customers, Customer Success Managers (CSMs), Infrastructure team (ICO), product and engineering teams to ensure timely and effective issue resolution. 

Required Candidate profile: 

• Strong logical reasoning and analytical skills. 

• Excellent verbal and written communication skills. 

• Quick learner with the ability to adapt in a fast-paced, global work environment. 

• Collaborative mindset with a focus on problem-solving. 

• Basic understanding of automation or software testing concepts is a plus. 

 Eligibility Criteria: 

• Fresh graduates welcome. 

• Immediate joiners are preferred