What’s the role?
This is an exciting opportunity to be involved in the Southampton entity and become a key member of our team as we continue to substantially grow our business. The role sits within the Investor Services Transfer Agency Department, reporting to the Transfer Agency Manager.
What you’ll be doing
- Preparation of daily and weekly controls related to investor instructions
- Maintenance of the investor register, including update of investor static data (e.g: bank details, contact details)
- Perform daily and weekly first level controls related to investor transactions, transaction validation and reconciliation
- Production of investor level reporting for internal stakeholders and external clients,
- Cash flow monitoring and reconciliation:
- Source of funds (validate incoming payments from investors including detection of receipts from 3rd parties),
- Late receipt monitoring: follow up on outstanding capital call payments and associated reporting and reconciliation,
- Query management, monitoring and oversight of queries received from internal and external parties. Ensure queries are acknowledged and responded to in a timely manner, including direct interaction with clients and or investors,
- Ensure adherence to all established procedures and controls,
- Ensure timely escalation of issues to Transfer Agency management
- Preparation of audit packs for review by Transfer Agency management review prior to providing to internal and external examinations,
- Collaborate closely with other departments in both Luxembourg (e.g Client Services, Registration), US (e.g: client services) locations, and UK.
The ideal background for this role:
- University degree or equivalent
- Any knowledge of Real Estate and Private Equity funds and associated regulatory obligations of a Luxembourg PFS would be considered an asset.
- Excellent level of English, both verbal and written. Additional languages considered an advantage
- Comfortable working to tight deadlines
- Good analytical skills with attention to detail
- Excellent interpersonal and communication skills
- Excellent organization skills
- Team player, client focused and highly motivated to join a dynamic team working in a fast-paced environment
Role Location/Hybrid Schedule
This role can be based in our Southampton office. Although the nature of most of the roles within Gen II cannot be classed as totally flexible, there is scope in some cases for a form of Agile Working. The different ways in which Agile Working can be undertaken is dependent on the demands and needs of the business, the office space available and the individual’s preferences and circumstances.
Skills Required
- University degree or equivalent
- Excellent level of English, both verbal and written
- Additional languages
- Comfortable working to tight deadlines
- Good analytical skills with attention to detail
- Excellent interpersonal and communication skills
- Excellent organisation skills
- Team player, client focused and highly motivated
- Knowledge of Real Estate and Private Equity funds and Luxembourg PFS regulatory obligations
Gen II Fund Services Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Gen II Fund Services and has not been reviewed or approved by Gen II Fund Services.
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Retirement Support — A 401(k) with a company match is available in the U.S., with vesting commonly mentioned around three years and the plan described as doing very well. These features position retirement savings as a strong element of the package.
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Flexible Benefits — A formal 3/2/1 hybrid model (three days WFH, two in office, and up to one month remote annually) is prominently offered. This flexibility is highlighted as a valuable benefit.
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Parental & Family Support — Parental leave was recently added or expanded, indicating momentum in family-support policies. This signals attention to life-stage needs alongside core coverage.
Gen II Fund Services Insights
What We Do
Gen II is a leading fund administration provider focused entirely on serving private capital asset managers and investors. Since its inception in 2009, the company has become one of the largest independent private capital fund administrators, with more than $1 trillion of private fund capital under administration. Gen II offers private fund sponsors a best-in-class combination of people, process, and technology, enabling GPs to manage their operational infrastructure, financial reporting, and investor communications most effectively. For more information, please visit gen2fund.com. Privacy Policy: www.gen2fund.com/privacy-policy







