Trail of Lights Traffic Control

Posted 3 Days Ago
Be an Early Applicant
65616, Branson, MO, USA
In-Office
16-18 Hourly
Entry level
Events • News + Entertainment • Travel • Hospitality
The Role
Welcome guests at Trail of Lights, answer questions, manage vehicle queues, monitor safety and operations, report concerns, maintain clean queue areas, and secure the entrance at closing. This seasonal role requires evening, weekend, and holiday availability, outdoor alertness, reliable attendance, professional communication, and successful completion of a background check.
Summary Generated by Built In

Be part of Branson's holiday magic!
Trail of Lights is one of the Ozarks' favorite Christmas traditions, and our Parking Lot Attendants are the first friendly faces guests see when they arrive. For many families, this drive is a yearly tradition, and you'll help make it a memory worth keeping.

When the Magic Happens
The lights shine brightest when families are together, so this role is all about evenings, weekends, and holidays. From approximately [start date] through [end date], you'll be right in the middle of the season's best moments: kids pressed against car windows, carloads of singing families, and couples making it part of their holiday tradition. If you love the spirit of Christmas and want to spend the season sharing it with others, this is the place for you. Hours may vary based on attraction operating hours and special events.

What You'll Do

  • Welcome guests and give friendly, helpful service from the moment they pull in
  • Answer questions about the light display, traffic flow, wait times, and the property
  • Keep the vehicle queue organized and moving smoothly
  • Do periodic checks throughout the night to make sure the lights and guest experience are running as they should
  • Report maintenance issues, operational concerns, or guest concerns to the right team member
  • Keep the entrance and queue area clean, orderly, and safe
  • Watch for safety concerns or unusual activity in and around the queue
  • At closing, confirm all guests and vehicles have exited before securing and locking the gate
Qualifications

What We're Looking For

  • A friendly, approachable personality and a genuine love of helping guests
  • Clear, professional communication with guests and coworkers
  • The ability to stay alert and focused outdoors for long stretches
  • Someone who can work independently and follow established procedures
  • Reliable attendance and punctuality, because every post matters on a busy night
  • Must be at least 18 years old
  • Must successfully pass a background check

erks

  • Team member discounts
  • Festive, fun work environment
  • Opportunity to return in future seasons and explore roles across our venues

Skills Required

  • Must be at least 18 years old
  • Must successfully pass a background check
  • Clear, professional communication with guests and coworkers
  • Ability to stay alert and focused outdoors for long stretches
  • Ability to work independently and follow established procedures
  • Reliable attendance and punctuality
  • Evening, weekend, and holiday availability
Am I A Good Fit?
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The Company
HQ: Branson, MO
200 Employees
Year Founded: 2017

What We Do

Shepherd of the Hills is a family entertainment park in Branson, Missouri, featuring legendary outdoor drama, a historic homestead, and adventure attractions such as ziplining and a mountain coaster.

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