About this role
The Traffic Supervisor is responsible to supervise the daily activities of hourly traffic department employees including overseeing their daily dispatches, deliveries, and routines. Complete DMPS on a nightly basis with knowledge of cube limits and personal availability. Maintain driver qualification files and keep all drivers in Department of Transportation compliance.
What You’ll Do
Maintain Department of Transportation (D.O.T.) files and records on all drivers.
Process and maintain driver’s payroll files.
Audit daily logs and on time deliveries.
Positive daily communications with customers.
Maintain positive driver and staff employee relations.
Responsible for after hours communication with drivers.
Plan work assignments and equipment allocations to meet transportation and operations goals.
Direct workers in transportation or related services, such as loading or unloading of materials.
Review orders, production schedules and shipping or receiving notices to determine work sequences and material shipping dates, types, volumes, or destinations.
Confer with customers, supervisors, managers, or other personnel to exchange information to resolve problems.
Dispatch personnel and vehicles in response to reports of emergencies.
Assist in the planning of transportation routes.
Responsible for the safety of the department and security of people and resources, accident investigations and loss prevention.
Inspect or test materials, stock, vehicles, equipment, or facilities to ensure that they are safe, free of defects, and consistent with specifications.
Other duties as assigned.
Ace Hardware is committed to promoting and maintaining a safe, healthy and injury-free environment for all team members. This is our number one priority, and we will support programs and initiatives that focus on this commitment. It is critical that all team members take responsibility for their safety as well as the safety of others to ensure that Ace Hardware is a world class safety organization.
What you need to succeed:
Be a safety champion by promoting a safe and productive workplace through your own actions, including the proper use of PPE, safe operation of powered equipment and safe lifting techniques as determined by the role.
Be an active participant in contributing to a successful safety culture in the facility.
Knowledge of Department Of Transportation rules and regulations.
Bachelor’s Degree or equivalent previous experience preferred.
Ability to work nontraditional hours and schedule.
Knowledge of Hours of Services rules.
Familiar with Hazard Material information and regulations.
Must possess positive employee relation skills and excellent communication skills.
Excellent communication skills.
Experienced with Microsoft Office (Word, Excel)
Compensation Details:
$66,000-$82,600 per year.
Why should you join our team?
We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don’t often see values like these in most corporate statements, but Ace is different. These things are important to us. They represent our commitment to the company, our employees, to Ace retailers and to the Ace brand.
In addition to providing our employees a great culture, Ace also offers competitive benefits* that address life’s necessities and perks, many of which expand and improve year after year, including:
Semi-Monthly Pay
Incentive opportunities, based on role/grade level (rapid company growth over the past 5 years resulted in incentives being paid out at an average of 122% of your target opportunity!)
18 days of vacation immediately available (prorated in the first year) and up to 9 paid holidays depending on the month of hire
Comprehensive health coverage (medical, dental, vision and disability – up to 26 weeks short-term disability and long-term disability) & life insurance benefits for you and your dependents
Generous 401(k) retirement savings plan with a fully vested matching contribution for the first year in addition to quarterly contributions and annual discretionary contribution (once eligibility requirements have been met). Over the past 5 years, company contributions (matching, quarterly & discretionary) for fully eligible employees have averaged 10% of total eligible compensation
Ace invests in every employee we hire, with a key focus on development and coaching. We offer on-site classes, facilitator-led courses, and a generous tuition assistance program, plus a performance management approach that goes beyond the typical annual review
Your career at Ace is more than just a job. It’s a chance to be part of something meaningful. We help locally-owned businesses thrive and make an impact in their communities – and we support our employees in doing the same by offering our employees opportunities to help Children’s Miracle Network Hospitals and the Ace Helpful Fund through the Ace Foundation
Employee discounts on Ace merchandise (including top brands like Weber, Traeger, Yeti, Craftsman, DeWalt and more), travel, fitness, computers and thousands more
Employee Assistance Program (EAP) – access to free visits to therapists and lawyers, guidance on financial matters, elder and childcare, and assistance with tickets to entertainment events
Birth/Adoption bonding paid time off
Adoption cost reimbursement
Identity theft protection
* Benefits are provided in compliance with applicable plans and policies.
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We want to hear from you!
When most people think of career opportunities with Ace Hardware, they often think of the helpful cashiers and sales associates at their local store. However, have you also considered the people behind the scenes who select, promote, ship and process the invoices for more than 75,000 products? Maybe you haven't, but we'd like you to. Because together we help our customers take care of their homes. Come find out why a career with the Ace Hardware Corporation is one of America's best kept secrets.
Equal Opportunity Employer
Ace Hardware Corporation is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws.
Disclaimer
The pay range for this position starts as listed in the job posting, but could be higher based on education and experience. Please note, compensation decisions are dependent on the facts and circumstances of each opening. We take into consideration the minimum requirements outlined in the job description, such as an individual’s education, training and experience, the position’s work location, required travel (if any), and external market conditions when determining the final salary for potential new hires.
Be aware that salary estimates published via alternate online job boards may not be a true representation of the actual pay range offered for this position. Please refer to the Ace position description for the accurate starting pay range information and feel free to discuss this with a Talent Acquisition professional if you are chosen to move forward with an interview.
This written “Position Description” is not intended to cover all aspects of the position listed. It is meant to cover the basic/general essential job functions of a particular position. Ace Hardware Corporation reserves the right to change job duties, including essential job functions, according to business necessity.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Skills Required
- Knowledge of Department of Transportation (D.O.T.) rules and regulations
- Knowledge of Hours of Service rules
- Familiarity with Hazard Material information and regulations
- Ability to work nontraditional hours and schedule (including after-hours communication)
- Positive employee relation skills and excellent communication skills
- Experience maintaining driver qualification files and DOT compliance
- Experienced with Microsoft Office (Word, Excel)
- Bachelor's Degree or equivalent previous experience
- Be a safety champion and actively contribute to a safety culture
Ace Hardware Corporation Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Ace Hardware Corporation and has not been reviewed or approved by Ace Hardware Corporation.
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Retirement Support — The 401(k) program includes a fully vested match plus additional quarterly and annual company contributions. Some roles also provide access to incentive, commission, or bonus opportunities that can complement retirement savings.
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Healthcare Strength — Comprehensive medical, dental, and vision coverage is available for employees and dependents, alongside short‑term and long‑term disability and life insurance. Flexible spending accounts and reduced‑cost prescriptions are available in some locations.
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Leave & Time Off Breadth — Paid time off and paid holidays are provided, with some teams gaining PTO eligibility shortly after hire. The offering also includes paid parental/bonding leave and dedicated paid volunteer hours through Ace Cares Week.
Ace Hardware Corporation Insights
What We Do
Ace Hardware is the largest retailer-owned hardware cooperative in the world with over 5,800 locally owned and operated hardware stores in approximately 70 countries. Headquartered in Oak Brook, Ill., Ace and its business units operate an expansive network of distribution centers in the U.S. and have distribution capabilities in Ningbo, China; and Santa Catarina, Mexico. Since 1924, Ace has become a part of local communities around the world and known as the place with the helpful hardware folks.
