About this role
The Traffic Manager is responsible for developing and maintaining our transportation and distribution procedures. Responsible for selection of appropriate delivery methods to minimize delivery costs, maximize delivery efficiency and customer satisfaction. Manage our existing driver fleet and look to build on an already successful and efficient traffic management program. Responsible for managing the day-to-day activities related to planning, dispatching, routing, and tracking driving fleet.
What You’ll Do
Manage all transportation and logistics for outbound shipments to customers from the retail support center, while supporting service level targets.
Management and oversight of a private fleet of tractors as directed by the logisitics manager or retail suppport manager.
Analyze expenditures and other financial information to develop plans, policies, or budgets for increasing profits or improving services. Assist in creating budgets and handling monthly financials
Set operations policies and standards, including determining safety procedures for the handling of dangerous goods.
Assist in maintaining compliance with all federal, state and Department of Transportation (D.O.T.) rules and regulations and driver safety.
Collaborate with other managers or staff members to formulate and implement policies, procedures, goals, or objectives.
Monitor spending to ensure that expenses are consistent with approved budgets. Initiate contact with various companies and negotiate rates for backhauls, etc.
Promote safe work activities by conducting safety audits on tractors and trailers, attending company safety meetings, or meeting with individual staff members.
Direct investigations to verify and resolve customer complaints.
Maintain relationships with existing freight carriers and foster new contacts.
Coordinate with internal and external customers to ensure the traffic program is deployed effectively and meets company objectives.
Responsible for selection of appropriate delivery methods to minimize delivery costs, maximize delivery efficiency and retailer satisfaction.
Ace Hardware is committed to promoting and maintaining a safe, healthy and injury-free environment for all team members. This is our number one priority, and we will support programs and initiatives that focus on this commitment. It is critical that all team members take responsibility for their safety as well as the safety of others to ensure that Ace Hardware is a world class safety organization.
What you need to succeed:
Be a safety champion by promoting a safe and productive workplace through your own actions, including the proper use of PPE, safe operation of powered equipment and safe lifting techniques as determined by the role.
Be an active participant in contributing to a successful safety culture in the facility.
Bachelor’s Degree or related field or equivalent professional experience.
Proven management experience in a distribution/traffic role
Ability to analyze and logistically manage a fleet of drivers.
Must possess positive employee relation skills and excellent communication skills.
Knowledge of Department Of Transportation rules and regulations.
Basic knowledge of budgeting and monthly financials.
Excellent communication skills.
Strong leadership characteristics.
Compensation Details:
$84600 - $105900 per year.
Why should you join our team?
We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don’t often see values like these in most corporate statements, but Ace is different. These things are important to us. They represent our commitment to the company, our employees, to Ace retailers and to the Ace brand.
In addition to providing our employees a great culture, Ace also offers competitive benefits* that address life’s necessities and perks, many of which expand and improve year after year, including:
Semi-Monthly Pay
Incentive opportunities, based on role/grade level (rapid company growth over the past 5 years resulted in incentives being paid out at an average of 122% of your target opportunity!)
18 days of vacation immediately available (prorated in the first year) and up to 9 paid holidays depending on the month of hire
Comprehensive health coverage (medical, dental, vision and disability – up to 26 weeks short-term disability and long-term disability) & life insurance benefits for you and your dependents
Generous 401(k) retirement savings plan with a fully vested matching contribution for the first year in addition to quarterly contributions and annual discretionary contribution (once eligibility requirements have been met). Over the past 5 years, company contributions (matching, quarterly & discretionary) for fully eligible employees have averaged 10% of total eligible compensation
Ace invests in every employee we hire, with a key focus on development and coaching. We offer on-site classes, facilitator-led courses, and a generous tuition assistance program, plus a performance management approach that goes beyond the typical annual review
Your career at Ace is more than just a job. It’s a chance to be part of something meaningful. We help locally-owned businesses thrive and make an impact in their communities – and we support our employees in doing the same by offering our employees opportunities to help Children’s Miracle Network Hospitals and the Ace Helpful Fund through the Ace Foundation
Employee discounts on Ace merchandise (including top brands like Weber, Traeger, Yeti, Craftsman, DeWalt and more), travel, fitness, computers and thousands more
Employee Assistance Program (EAP) – access to free visits to therapists and lawyers, guidance on financial matters, elder and childcare, and assistance with tickets to entertainment events
Birth/Adoption bonding paid time off
Adoption cost reimbursement
Identity theft protection
* Benefits are provided in compliance with applicable plans and policies.
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We want to hear from you!
When most people think of career opportunities with Ace Hardware, they often think of the helpful cashiers and sales associates at their local store. However, have you also considered the people behind the scenes who select, promote, ship and process the invoices for more than 75,000 products? Maybe you haven't, but we'd like you to. Because together we help our customers take care of their homes. Come find out why a career with the Ace Hardware Corporation is one of America's best kept secrets.
Equal Opportunity Employer
Ace Hardware Corporation is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws.
Disclaimer
The pay range for this position starts as listed in the job posting, but could be higher based on education and experience. Please note, compensation decisions are dependent on the facts and circumstances of each opening. We take into consideration the minimum requirements outlined in the job description, such as an individual’s education, training and experience, the position’s work location, required travel (if any), and external market conditions when determining the final salary for potential new hires.
Be aware that salary estimates published via alternate online job boards may not be a true representation of the actual pay range offered for this position. Please refer to the Ace position description for the accurate starting pay range information and feel free to discuss this with a Talent Acquisition professional if you are chosen to move forward with an interview.
This written “Position Description” is not intended to cover all aspects of the position listed. It is meant to cover the basic/general essential job functions of a particular position. Ace Hardware Corporation reserves the right to change job duties, including essential job functions, according to business necessity.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Skills Required
- Bachelor's Degree or related field or equivalent professional experience
- Proven management experience in a distribution/traffic role
- Ability to analyze and logistically manage a fleet of drivers
- Knowledge of Department Of Transportation rules and regulations
- Basic knowledge of budgeting and monthly financials
- Excellent communication skills
- Strong leadership characteristics
Ace Hardware Corporation Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Ace Hardware Corporation and has not been reviewed or approved by Ace Hardware Corporation.
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Retirement Support — The 401(k) program includes a fully vested match plus additional quarterly and annual company contributions. Some roles also provide access to incentive, commission, or bonus opportunities that can complement retirement savings.
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Healthcare Strength — Comprehensive medical, dental, and vision coverage is available for employees and dependents, alongside short‑term and long‑term disability and life insurance. Flexible spending accounts and reduced‑cost prescriptions are available in some locations.
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Leave & Time Off Breadth — Paid time off and paid holidays are provided, with some teams gaining PTO eligibility shortly after hire. The offering also includes paid parental/bonding leave and dedicated paid volunteer hours through Ace Cares Week.
Ace Hardware Corporation Insights
What We Do
Ace Hardware is the largest retailer-owned hardware cooperative in the world with over 5,800 locally owned and operated hardware stores in approximately 70 countries. Headquartered in Oak Brook, Ill., Ace and its business units operate an expansive network of distribution centers in the U.S. and have distribution capabilities in Ningbo, China; and Santa Catarina, Mexico. Since 1924, Ace has become a part of local communities around the world and known as the place with the helpful hardware folks.
