Traffic Lead Mr Price

Posted 5 Days Ago
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Durban, eThekwini Metropolitan Municipality, KwaZulu-Natal, ZAF
In-Office
Mid level
Fashion • Retail
The Role
Leads the Style Studio administration team managing sample flow, image administration, reporting, production plans, and upload deadlines. Coordinates with merchants, e-retail, studio, retouching, QA, and other stakeholders to maintain accurate product information and deliver images ahead of schedule. Tracks progress, identifies risks and inconsistencies, improves reporting workflows, and ensures production targets, service-level agreements, and deadlines are achieved.
Summary Generated by Built In

Responsible for leading and guiding Style Studio’s Administration team in efficiently managing the online store’s sample flow and image administration, ensuring optimal workflow and productivity. The Style Shoot team is supported by ensuring the reporting system is accurate and is producing images six weeks in advance. The Traffic Lead works with various business stakeholders to ensure that all product information, both outside and inside the studio, is accurately captured and reported to maintain the required timeline for the workflow.

Responsibilities
  • Lead a team of administrators and production stakeholders to foster collaboration and cultivate a positive work environment that embodies Mr. Price’s values.

  • Facilitating a swift and efficient administration of samples and images, ensuring that the team meets the required SLA.

  • Participate in routine production reviews: Provide regular reports, track sample flow inconsistencies, and ensure the administration team is adhering to deadlines. 

  • Establish and oversee deadlines by developing a production plan for their direct reports. 

  • Liaise with the E-retail team to ensure that the administration team are meeting upload deadlines.

  • Provide Regular Updates to Merchants: Consistently inform merchants of item statuses in the studio, aligning with business needs and timelines using a weekly and daily reporting system if necessary.

  • Manage merchant relationships to ensure effective and timely sample image administration delivery.

  • Continuously seek ways to enhance the reporting process to improve workflow and communication.

  • Quantifying progress in reports to update the studio manager on production status and potential risks to the deadline.

  • Accountable for timely delivery of deadlines to all stakeholders. Coordinating with the studio lead to clarifying targets and deadlines, ensuring the team remains on track with all administrative tasks to meet targets in advance.

  • Work closely with essential stakeholders and merchant teams to guarantee the effective handling of samples with the studio. 

  • Accountable for managing the sample intake process from QA, prioritizing image handling, and ensuring that the organization meets production deadlines and targets. 

  • Guide the team on sample flow management using the "On the Dot" report, maintaining weekly progress records. 

  • Facilitate communication between retouches and administration to manage the business's product lifecycle report.

Qualifications
  • Diploma - NQF Level 6

  • 3-4 years’ experience

  • Ms office suite (Excel, PowerPoint, word), efocus, Fashion, Retail, Ecommerce, Merchant Process, Project management software, Understanding of studio operations and Stock flow Administration.

  • Mr Price Brands, Wrike, Creative production process, digital/ social campaigns, Mr Price Product Lifecycle Management Tool.

Skills Required

  • Diploma at NQF Level 6
  • 3-4 years of experience
  • Microsoft Office Suite, including Excel, PowerPoint, and Word
  • Experience with eFocus
  • Fashion, retail, and ecommerce knowledge
  • Merchant process and stock flow administration knowledge
  • Project management software experience
  • Understanding of studio operations
  • Experience with Mr Price Brands
  • Experience with Wrike
  • Understanding of creative production processes
  • Experience with digital and social campaigns
  • Experience with the Mr Price Product Lifecycle Management Tool
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The Company
HQ: Durban
15,033 Employees
Year Founded: 1985

What We Do

Mr Price Group Limited is an omni-channel, fashion value retailer. The Group retails Apparel, Homeware and Sportsware and is one of the fastest growing retailers in South Africa. Our History: 1885 - The first John Orrs store opens 1934 - The first Hub store opens 1952 - John Orrs is listed on the JSE 1967 - Acquisition of two Miladys stores 1986 - Laurie Chiappini and Stewart Cohen, together with BOE, acquire a major shareholding in John Orr Holdings 1987 - The first Mr Price store opens 1991 - Laurie Chiappini and Stewart Cohen acquire control of the Group from BOE 1993 - Launch of the Mr Price Group Share Partnership Initiative 1996 - Acquisition of Galaxy & Co. and Sheet Street 1997 - Alastair McArthur is appointed as CEO 1998 - Mr Price Home launched 2000 - Mr Price opens stores in Botswana and Namibia 2001 - Specialty Stores becomes MR Price Group 2005 - Over 100 million units are sold across the group 2006 - Sale of the Hub and Galaxy divisions 2007 - Launch of Mr Price Sport stores and Mr Price Franchising 2008 - Miladys wins the Orange Index award for excellence in customer service 2008 - Mr Price Apparel is voted the most loved and most frequented retail apparel brand for the first time 2008 - This year Mr Price Home is voted the most loved and most frequented homeware retailer 2011 - Retail sales exceed R10 billion and profit attributable to shareholders exceeds R1 billion for the first time 2011 - The group celebrates the 25th anniversary of change in control, recording a CAGR share of 25.3% and headline earnings per share of 23.5% over this period 2012 - First Corporate owned Mr Price store opens in Lagos, Nigeria 2013 - Mr Price launches its online store

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