The Role
Coordinates and tracks inbound and outbound shipments, routes freight, secures carriers, schedules loading appointments, monitors delivery progress, and communicates delays or route changes. Maintains carrier, billing, compliance, and operating records; processes freight claims; runs reports; and recommends process improvements. Requires a high school diploma, freight process knowledge, basic office and database skills, strong organization and communication, and the ability to work under pressure.
Summary Generated by Built In
The Traffic Expeditor will coordinate and track customer inbound and outbound delivery safely, efficiently, and timely.
Key Responsibilities
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
- Routes outgoing shipments through various means of transportation, following standard procedures.
- Oversees equipment availability and helps secure carriers when needed.
- Anticipates weather complications along routes and at the driver's destinations; communicates delays and route changes as necessary.
- Maintains contact with carriers; receives and dispatches response and emergency aid when needed.
- Maintains and reviews billing and operation records; monitors daily logs for errors and or compliance violations.
- Tracks customer inbound and outbound shipments online.
- Schedules loading and unloading appointments with carriers if needed.
- Follow-ups with carriers to ensure timely delivery of the product.
- Processes freight claims.
- Runs customer compliance and other necessary reports from the database system.
- Reviews processes and systems for potential inefficiencies and makes recommendations for improvement.
- Performs other duties as assigned by management.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required.
Skills, Knowledge and Expertise
EDUCATION AND FORMAL TRAINING:
- High school diploma, or equivalent required
- A minimum of three (3) years experience as a traffic dispatcher or truck broker preferred
- Previous experience moving product by the truckload and LTL (Less than truckload) preferred
KNOWLEDGE, SKILLS, AND ABILITY:
- Basic knowledge of freight process
- Beginner MS Office experience (Excel, Outlook), Internet and database programs
- Basic data entry skills
- Excellent listening and communication skills
- Strong organizational skills to prepare and assign routes
- Strong leadership skills to ensure drivers compliance with direction and assignments
- Basic understanding of the geographical area and mapping programs to facilitate efficient routing
- Proficient with or able to quickly learn dispatch and recordkeeping systems
- Ability to work at a fast pace and under pressure
Benefits
- Employee-owned
- Advancement Opportunities
- Insurance coverage that includes medical, dental, vision and life insurance and flexible spending accounts
- 401(k) with employer match
- Paid holidays and competitive vacation/sick pay plans
- Tuition assistance program
- Employee stock ownership program (ESOP)
About
We are a 100% employee-owned company offering an Employee Stock Ownership Plan (ESOP). Trinidad Benham cares about you beyond a paycheck and a benefits package. We are culture of teamwork, creativity, pride, and ownership. Everyone at Trinidad Benham strives cohesively to offer exceptional products and service because we know our efforts result in a healthy bottom line and a thriving ESOP. We are planting the seeds for a more sustainable tomorrow. Become an owner today!Trinidad Benham Corporation is an equal employment opportunity and affirmative action employer that participates in the E-Verify program as required by law. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status or other legally protected characteristics.
Skills Required
- High school diploma or equivalent
- Three years of experience as a traffic dispatcher or truck broker
- Experience moving product by truckload and LTL
- Basic knowledge of freight processes
- Beginner Microsoft Office experience, including Excel and Outlook
- Internet and database program experience
- Basic data entry skills
- Excellent listening and communication skills
- Strong organizational skills for preparing and assigning routes
- Strong leadership skills to ensure driver compliance
- Basic understanding of geography and mapping programs
- Ability to quickly learn dispatch and recordkeeping systems
- Ability to work at a fast pace and under pressure
Am I A Good Fit?
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.
Success! Refresh the page to see how your skills align with this role.
The Company
What We Do
Trinidad Benham is an employee-owned food products company that markets, processes, and packages dry edible beans and other pulses, rice, and aluminum products. It works with growers and operates receiving, processing, and packaging facilities across the United States, supporting customers through its supply chain and a variety of retail, foodservice, and commercial offerings. The company traces its history to 1917 and grew from family-owned bean businesses.
