Traffic Executive (Creative Operations)

Job Description

The Traffic Executive is responsible for managing, coordinating, and overseeing the flow of work and projects among the various departments and ensuring that everything runs smoothly and efficiently.

Accountable and responsible for the coordination of work between the Account Management Department, Creative Department, Strategic Planning Department, Production Department and external parties such as freelancer, Visualizer etc., to ensure the flow of work and quality in delivering the company services. This role requires excellent organizational, communication, and project management skills

Responsibilities

• Working closely with creative leadership team including Creative Directors, Executive Creative Directors and Project Managers. (Direct Report: Head of Creative Operations)
• Partner with project managers to help facilitate clarifying conversations on project particulars, expedite solutions related to workflow obstacles and a myriad of needs that enable teams to exceed client expectations;
• Understand both the strategic and tactical priorities for the organization and communicates these clearly and consistently to the teams;
• Establish and maintains open communication with the designers, creative directors, project managers and account managers to determine schedules, conflicts in schedules, skills balancing on the team and approaching deadlines and actions needed;
• Adapt at managing a limited supply of human resources against constantly changing demands;
• Must have a good view on what is coming up and creating short, mid, and long-term resource plans. As part of planning, the trainee needs to be aware of the changing needs and priorities of the enterprise to ensure that the resources available to do the work have the requisite time and skills to do the work;
• Create project plans, workflow structure, and provides resource allocation;
• Review daily work schedules of creative members; organize, prioritize and dispatch the workload;
• Compile and update creative schedules regularly, keep all departments informed about project status

Qualifications

• Bachelor’s degree in Business, or related field (design, marketing, advertising) preferred, with at least 1 year of experience in field of Traffic or Account Management in Creative Agencies
• Ability to work under pressure and meet deadlines in a fast-paced creative environment.
• Ability to interact effectively and appropriately with co-workers at a variety of levels, across many disciplines.
• Excellent organizational and multitasking ability.
• Strong communication and problem-solving skills.
• Effective negotiation and problem-solving skills required.
• Strong financial understanding of budgeting, estimating, and agency profitability.
• Exceptional written and verbal communication skills with the ability to communicate with all levels of employees.

Additional Information

• An off-beat perspective and the courage to look at challenges.
• Responsible and dedicated.
• A cheerful, humble individual who is very willing to learn every day, easy to manage and highly collaborative.
• Someone who is honest, responsible, down to earth, hardworking, and passionate.