Trading Specialist-Westlake, TX

Posted Yesterday
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Westlake, TX, USA
In-Office
Entry level
Fintech
The Role
Supports investors with trading, investment, and account-related needs through inbound client interactions. Processes complex securities transactions, explains financial markets and investment products, ensures regulatory compliance, educates clients, resolves requests, and identifies relevant products and solutions. Requires strong communication, attention to detail, financial knowledge, and the ability to manage multiple priorities in a fast-paced environment.
Summary Generated by Built In
Job Description:

NOTE: Fidelity will not provide immigration sponsorship for this position

The Role

As a Trading Specialist, you will support investors with a broad range of trading, investment, and account-related needs while helping deepen client relationships! This role involves guiding clients through market activity, processing complex securities transactions, and providing education that helps clients make informed financial decisions. By delivering personalized support through inbound client interactions, you will build trust, strengthen client loyalty, and find opportunities to connect clients with additional products and solutions. Success in this role requires a strong understanding of financial markets, trading products, industry regulations, and proficiency in breaking down complex concepts into significant client conversations.

The Expertise & Skills You Bring

  • Series 7 license required
  • Series 63 license or ability to obtain within 90 days
  • Experience in financial services, brokerage operations, trading support, client services, or a related field.
  • Knowledge of financial markets, investment products, economic trends, and industry developments.
  • Understanding of securities transactions, including equities, options, mutual funds, fixed income securities, and precious metals.
  • Ability to apply regulatory and policy requirements while delivering accurate and compliant support to clients.
  • Ability to guide clients through trading and investment decisions with integrity and confidence.
  • Consultative approach to uncovering client needs and recommending appropriate offerings, support, and solutions.
  • Excellent communication and active listening skills, including the ability to explain complex investment and trading concepts in a clear and relatable manner.
  • Strong attention to detail and commitment to accuracy when processing transactions and handling client requests.
  • Effective problem-solving, critical-thinking, and decision-making skills.
  • Ability to manage several priorities and perform effectively in a fast-paced, team-oriented environment.

The Team

As part of Fidelity's Client Services organization, we serve as a key connection between our clients and a diverse selection of investment products, services, and financial solutions. Our team helps investors navigate the markets by providing trading support, education, and mentorship that builds confidence and trust. We are committed to delivering outstanding service, encouraging long-term relationships, and helping clients achieve their financial goals through every market environment.

Fidelity’s Onsite Working Model
Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.

Certifications:Series 07 - FINRA, Series 63 - FINRA

Category:Customer Service

Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Skills Required

  • Series 7 FINRA license
  • Series 63 FINRA license or ability to obtain within 90 days
  • Experience in financial services, brokerage operations, trading support, client services, or a related field
  • Knowledge of financial markets, investment products, economic trends, and industry developments
  • Understanding of securities transactions involving equities, options, mutual funds, fixed income securities, and precious metals
  • Ability to apply regulatory and policy requirements while supporting clients
  • Ability to guide clients through trading and investment decisions
  • Consultative approach to identifying client needs and recommending appropriate solutions
  • Excellent communication and active listening skills
  • Strong attention to detail and transaction-processing accuracy
  • Problem-solving, critical-thinking, and decision-making skills
  • Ability to manage multiple priorities in a fast-paced, team-oriented environment

Fidelity Investments Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Fidelity Investments and has not been reviewed or approved by Fidelity Investments.

  • Strong & Reliable Incentives Bonuses, commissions, and profit-sharing are presented as generous and meaningful components of total compensation, with certain roles achieving high total earnings through multiple pay streams. Variable pay is consistently framed as a positive contributor beyond base salary.
  • Retirement Support A 401(k) match up to 7% alongside additional profit-sharing up to 10% materially enhances long-term compensation. These retirement features are highlighted as standout strengths of the overall package.
  • Parental & Family Support Generous paid parental leave (16 weeks maternity, 12 weeks parental), backup dependent care, and adoption assistance provide robust family support. Hybrid work and caregiving resources further ease family responsibilities.

Fidelity Investments Insights

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The Company
HQ: Boston, MA
58,848 Employees
Year Founded: 1946

What We Do

At Fidelity, our goal is to make financial expertise broadly accessible and effective in helping people live the lives they want. We do this by focusing on a diverse set of customers: - from 23 million people investing their life savings, to 20,000 businesses managing their employee benefits to 10,000 advisors needing innovative technology to invest their clients’ money. We offer investment management, retirement planning, portfolio guidance, brokerage, and many other financial products. Privately held for nearly 70 years, we’ve always believed by providing investors with access to the information and expertise, we can help them achieve better results. That’s been our approach- innovative yet personal, compassionate yet responsible, grounded by a tireless work ethic—it is the heart of the Fidelity way.

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