As a Trading Services Analyst within JPMorganChase, you will play a pivotal role in the execution and processing of trade orders, ensuring the smooth operation of our trading and portfolio management businesses. Your work will have a significant impact within your team, contributing to the overall performance of our trading services. Your responsibilities span from supporting order execution to settlement, ensuring accuracy and efficiency in all trade activities. You will leverage your developing knowledge of market products and automation technologies to optimize our operating platform. Your ability to manage change and drive continuous improvement will be developed in this role, as you work to enhance our processes and systems. With a focus on collaboration, you will build strong relationships with internal stakeholders, while developing your influence and presentation skills to communicate data-driven insights and collaborate in impactful decisions. Your work will have a direct impact on our team's performance and the achievement of our short-term operational goals.
Job responsibilities
- Resolve escalations promptly from traders, clients, and brokers.
- Ensure efficient and controlled business activities by reviewing and implementing processes, systems, and procedures.
- Manage daily activities including trade clearing, position and expiry management, and resolution of trade breaks and client queries.
- Utilize our data platform to gain insights into operational challenges and drive process efficiency.
- Lead cross-functional teams to solve operational issues, conducting productive meetings with global teams and ensuring accountability.
- Facilitate training on new applications.
- Support UAT testing, system releases, technology enhancements, and facilitate changes in CCP.
- Skill in bringing stakeholders together and turning conflicts into positive client experiences.
- Proficiency in leveraging data and analytics tools for client solutions.
- Emotional intelligence and ability to thrive in a team-oriented environment, fostering trust and accountability.
- Understanding of process flows and systems linkages, with a focus on process improvement and streamlining.
- Effective relationship-building skills across functions and regions. Deep technical knowledge of Derivatives in an Operations environment.
- Ability to communicate effectively across various levels and geographic regions. Aptitude for critical thinking and digesting large amounts of information to devise solutions.
- Proficiency with MS Office applications.
- Previous experience in Futures & Options preferred, with familiarity in low code innovation tools such as Alteryx, Xceptor, Tableau, etc.
- BA or BS degree preferred.
- Curiosity and ability to see beyond immediate areas, connecting insights with tight deadlines.
- Emotional intelligence and effective relationship-building skills across partner teams
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Skills Required
- Stakeholder management and conflict resolution skills
- Proficiency leveraging data and analytics tools for client solutions
- Emotional intelligence and ability to work in a team-oriented environment
- Understanding of process flows, systems linkages, and process improvement
- Relationship-building skills across functions and regions
- Deep technical knowledge of Derivatives in an Operations environment
- Effective communication across levels and geographic regions
- Critical thinking and ability to digest large amounts of information to devise solutions
- Proficiency with MS Office applications
- Previous experience in Futures & Options
- Familiarity with low-code/automation tools (Alteryx, Xceptor, Tableau)
- BA or BS degree
- Curiosity and ability to connect insights under tight deadlines
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
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Parental & Family Support — Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
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Retirement Support — Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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