Trading Services Representative

Company: RFED

As a Trading Services Representative, you will work closely with your team, communicating with them about the financial news, current events, and problems of the day.You’re upbeat and enthusiastic, and you have an open mind and a curious, can-do attitude. You, like us, understand the importance of collaboration and are driven to be the best in what you do. You embody our three core values – to champion the client, learn fast together and raise the bar. We work in a fast-paced project environment where change is constant. If you’re up for the challenge, you’ll have opportunities to try new things and broaden your skills quickly through exposure to the executive team and new experiences. We are looking for tenacious, curious, eager and open-minded people to maintain our leadership positions. This role allows for tremendous growth. 
What you’ll do:

• Collaborate with a team to deliver results based on goals created by IG Group
• Liaison between team and executives to help create synergy for the RFED Business
• Assist with training, developing and directing the RFED business
• Execute orders for US clients on FX
• Help clients with inquiries about their positions, trades, statements, issues with their platforms and payments
• Act as a point of contact for clients and continuously enhancing the client experience, building rapport with customers and growing positive working relationships
• Assist the team with strategic business ideas and provide useful input accordingly
• In addition duties also include, inputting trades and checking off the day's trades.

Who you are:

• Self-motivated individual who can deliver measured results
• You have at least 1-2 years of related industry experience
• You have knowledge of financial markets
• Strong communication skills, both written and oral, are vital, especially when liaising with clients
• You open to being registered and authorized with the NFA to carry out this function
• Spanish Speaking is a plus

Licenses:

• Series 3 & 34 strongly preferred

Team Perks: 

• Performance Bonuses 
• Stock Purchase Options 
• 401k Plan 
• 20 Paid Vacation Days (plus an additional paid vacation day the month of your birthday!) 
• 10 Paid Sick Days 
• Gym Membership Reimbursement 
• Commuter Benefits 
• Pet Insurance 
• Wellness & Mental Health Programs 
• Charitable Donation Matching 
• Two Paid Volunteer Days Off 
• Daily catered lunch when in the office 
• Full kitchen with snacks and beverages 
• In-building gym 
• CTA stop a block away, Shuttle to/from Metra 

Our Company: 

The IG North America family of companies empowers individual traders differently. tastylive, founded in 2011, is an online financial media network, tastytrade (previously known as tastyworks) is a self-directed retail brokerage firm that launched in 2017, tasty Software Solutions and IG US, is a registered Forex broker-dealer. In 2021, London-based IG Group acquired tastylive, Inc. (previously known as tastytrade) and assigned it to lead business in North America. This combined team has years of experience like institutional brokers but also a passion for disrupting the entire trading industry.  
  
Our dream is simple: we want more people to find more success with a better trading experience. That’s why we’re investing heavily in the right people, technology, and media to make that happen in the US and across the globe. 

Location: Our office is in the West Loop - Chicago's growing center of tech, great cuisine, and high-end bars.

tastytrade | tastylive | IG North America 
1330 W Fulton Market, Chicago, IL 60607  

*Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they have every single qualification. Our team is dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn't align perfectly, we encourage you to apply anyway. You may be just the right candidate for this or other roles!