Trading Services Analyst - Collateral Services Operations

Job Description
J.P. Morgan manages in excess of $350Bn of collateral balances and processes 20M transactions each year. More than 200 collateral clients globally, with 6,400 CSAs for over 100 third-party buy side clients.
Primary product support falls into 3 categories: Derivatives Collateral Management (DCM), Securities Collateral Management (SCM) & Margin Control.
Primary functions span three global teams:

• Core Operations own day to day processes
• Middle Office have ownership of overall operational client satisfaction
• Client Implementations own the onboarding of new and incremental client/business to the CSO platform

As a Trading Services Analyst in Collateral Services Operations, you will support internal & external clients (predominantly Banks & Broker Dealers) in managing their mar/gin obligations/exposures. You will be involve in the resolution of outstanding issues, to make decisions based on precedent and experience when confronted with frequently conflicting priorities. Where necessary, liaise with other areas to agree a satisfactory conclusion, ensuring minimum impact to Trading Services.
Job responsibilities:

• Review current processing to ensure all controls are maintained and up to date to fit with the current tasks
• Identify gaps in processes and ensure full compliance with SSAE16
• Document and update current workflows and task lists
• Implement any new controls and changes to workflow after appropriate sign-off to minimize financial loss
• Inform and work with Risk Management upon identifying potential risks
• Assess and recommend process improvements proactively to assist in risk mitigation
• Escalate issues to the Manager and be involved in taking action to resolve them with the other party. Review the issue to ensure procedures are updated
• Investigate and, when applicable, assist in implementing new procedures or systems that enhance the overall service of the group
• Ensure all work received is actioned, accounted for, and all control procedures are adhered to. Resolve or escalate issues as necessary
• Follow the specialist's Checklist and ensure all items are actioned on a daily basis, with sign-off occurring throughout the day as necessary
• Assist in tracking trends in work volumes, including reconciliation errors, and document any negative trends and proposed solutions

Assist in tracking trends in work volumes, including reconciliation errors and document any negative trends and proposed solutions .
Required qualifications, capabilities, and skills:

• Minimum 3 years' experience in Securities Lending, Settlements, Trade Support/Middle Office or COACs role
• Good knowledge of global financial markets
• Strong inter-personal and communication skills with the ability to build strong relationships with strategic internal & external partners
• Exhibit strong analytical skills coupled with independent and reliable decision-making mindset including taking the initiative to take lead in order to drive change and continuously enhance controls
• Flexible, follow tight deadlines, organize and prioritize work and comfortable to deal with pressure and fast pace environment
• Ownership and accountability
• Excellent analytical and numerical skills
• Continued focus on improving processes and procedures
• Quality orientation
• Good team player but with the ability to operate without direction when required
• Good understanding of Microsoft Excel

Preferred qualifications, capabilities, and skills:

• Bachelor degree or above preferred
• Knowledge of automation tools such as Tableaux / Alteryx and Python would be beneficial

All application requirements (including updated resume - please include specifics of your career) should be posted, submitted and completed in the Oracle tool
About Us
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.
Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.