Trading Operations Lead

Posted 23 Days Ago
Easy Apply
Be an Early Applicant
4 Locations
In-Office
102K-120K Annually
Senior level
Fintech • Cryptocurrency
Robinhood's mission is to democratize finance for all.
The Role
The Trading Operations Lead supervises trading operations, ensuring compliance with regulations, managing IPO products, and enhancing workflows using technology. This role involves liaising between technical and operational teams, supporting customer experience, and maintaining records accordingly.
Summary Generated by Built In
Join us in building the future of finance.

Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading.

About the team + role

We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards.

The Brokerage Operations team’s mission is to ensure a secure, scalable, and customer-first trading experience. We support Robinhood's equities trading product and are responsible for trade execution, corporate actions, and best execution. This highly specialized team plays a central role in safeguarding firm and customer interests.

As a Trading Lead on the team, you’ll supervise daily trading operations, guide strategic remediation efforts (such as SEVs), and influence the design and compliance of trading products and tooling. You will operate as a critical subject matter expert across Robinhood’s equity trading ecosystem, collaborating with product, engineering, and clearing teams to drive improvements and ensure excellence. This role is high-impact, high-visibility, and central to many of Robinhood’s most important trading initiatives!

This role is based in our Lake Mary, FL; New York, NY; Denver, CO; and Chicago, IL offices, with in-person attendance expected at least 3 days per week.

At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams.

What you’ll do
  • Leverage AI-driven initiatives to improve workflows, automate routine tasks, and enhance operational accuracy.
  • Serve as a subject matter expert during critical system outages or issues, participating in the weekly on-call rotation and remaining available outside standard business hours, including early mornings or late evenings, to ensure timely resolution
  • Mitigate firm and customer risk through intraday alert monitoring and proactively resolve account issues
  • Assist with supervision to ensure adherence to SEC and FINRA regulations, as well as written supervisory procedures
  • Monitor firm accounts, test accounts, trade corrections, and corporate actions
  • Manage our IPO Access Product
  • Support our Customer Experience team by conducting trade related research 
  • Provide subject matter expertise and collaborate with business partners on strategic initiatives
  • Maintain detailed records in accordance with standard operating procedures (SOPs) and contribute to ongoing updates and improvements to SOPs and Help Center articles to ensure accuracy and clarity.
What you bring
  • 5+ years of experience in trading operations or brokerage operations
  • Active Series 7, 63, and 24
  • Strong knowledge of trading operations, market mechanics, and the regulations that shape our business
  • Excellent analytical and problem-solving skills with comfort using data tools 
  • Experience working with middle office brokerage software systems
  • High attention to detail, ownership mindset, and comfort operating in fast-paced, evolving environments
  • Exceptional communication skills and comfort serving as a liaison between operational and technical teams
  • Prior experience supervising or signing off on trading reports
  • Familiarity with IPO workflows and capital market operations
  • Experience in cross-functional product launch initiatives
  • Ability to work before and after market hours
What we offer
  • Challenging, high-impact work to grow your career
  • Performance-driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and 401(k) matching
  • Best-in-class benefits to fuel your work, including 100% paid health insurance for employees with 90% coverage for dependents
  • Lifestyle wallet - a highly flexible benefits spending account for wellness, learning, and more
  • Employer-paid life & disability insurance, fertility benefits, and mental health benefits
  • Time off to recharge including company holidays, paid time off, sick time, parental leave, and more!
  • Exceptional office experience with catered meals, events, and comfortable workspaces

In addition to the base pay range listed below, this role is also eligible for bonus opportunities + equity + benefits.

Base pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected base pay range for this role is based on the location where the work will be performed and is aligned to one of 3 compensation zones. For other locations not listed, compensation can be discussed with your recruiter during the interview process.

Base Pay Range:

Zone 1 (Menlo Park, CA; New York, NY; Bellevue, WA; Washington, DC)
$102,000$120,000 USD
Zone 2 (Denver, CO; Westlake, TX; Chicago, IL)
$90,000$106,000 USD
Zone 3 (Lake Mary, FL; Clearwater, FL; Gainesville, FL)
$80,000$94,000 USD

Click here to learn more about our Total Rewards, which vary by region and entity.

If our mission energizes you and you’re ready to build the future of finance, we look forward to seeing your application.

Robinhood provides equal opportunity for all applicants, offers reasonable accommodations upon request, and complies with applicable equal employment and privacy laws. Inclusion is built into how we hire and work—welcoming different backgrounds, perspectives, and experiences so everyone can do their best. Please review the Privacy Policy for your country of application.

Top Skills

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Data Tools
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The Company
HQ: Menlo Park, CA
3,464 Employees
Year Founded: 2013

What We Do

Robinhood was founded on a simple idea—that our financial markets should be accessible to all. In an industry where barriers have prevailed for too long, this hasn’t always been easy. We’re leveling the playing field by making trading more intuitive, more affordable, and more inclusive to ensure that everyone, regardless of wealth or industry knowledge, feels empowered to participate in the financial system.

Full Disclosures: rbnhd.co/social_media_disclosures

Why Work With Us

Robinhood looks to hire employees who embody a high-growth mindset, set ambitious goals, make decisions independently, and who show up as accountable. The work moves fast, and resilience is key. Maintaining grit, perseverance, and self-motivation are critical to an employee's success at Robinhood, but so is staying humble and sharing credit.

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