Founded in 1999, Geneva Trading is a premier global principal trading firm with strategically located offices in Chicago, Dublin, and London. Our relentless focus on trading excellence combined with technological innovation has equipped us with a best-in-class proprietary trading platform, enabling us to compete at the highest levels in the global markets. Rooted in a culture of integrity, collaboration, and an unwavering passion for progress, we foster an environment of personal and professional excellence. Our nimble organizational structure and entrepreneurial spirit attract top-tier talent with a passion for innovation, laying the foundation and driving our consistent success in the industry.
Geneva Trading is looking for a Trade Support Engineer to be the primary point of contact for our trading desks. You will sit between the Traders and the Core IT team, ensuring our systems run smoothly and resolve any technical issues that pop up during the trading day. This is a fast-paced role that requires quick thinking, a solid technical background, and a good understanding of how financial markets work.
What You’ll Do
- Support the Desk: Act as the "first responder" for all trading application and hardware issues. If a trader has a problem, you are the person they call.
- Troubleshoot & Fix: Investigate issues within our desktop and server applications. You’ll dig into log files to find out what went wrong and fix it.
- Manage Connectivity: Onboard new traders, set up trading accounts, and manage credentials for various global exchanges (CME, ICE, etc.).
- Improve the System: Use scripting (Python or Bash) to automate repetitive tasks and build better alerts so we catch problems before they affect trading.
- Subject Matter Expert: Become the go-to person for our internal trading software. You’ll help train traders on new features and updates.
- Deploy Updates: Test new software releases and manage the rollout to ensure everything stays stable.
What We’re Looking For
- Experience: 2+ years of experience in a trade support or application support role, ideally at a proprietary trading firm or bank.
- Exchange Knowledge: Familiarity with how exchanges like the CME, Eurex, or ICE operate.
- Technical Skills:
- Strong experience with FIX Protocol.
- Comfortable working in both Linux and Windows environments.
- Ability to write basic scripts (Python, Bash, or Perl) to automate tasks.
- Basic database knowledge (SQL) to look up trade data.
- Utilize AI tools to assist in log analysis, script generation, and streamlining incident resolution workflows.
- Soft Skills: You can stay calm and focused when things get high-pressure. You enjoy solving puzzles and aren't afraid to "get under the hood" of an application.
- Availability: Since markets operate around the clock, you’ll need to be available for occasional on-call support or weekend work.
Why This Role?
This is a great position for someone who enjoys being close to the action of the markets. You’ll see the direct impact of your work on the trading floor every day and have the opportunity to master the technical side of electronic trading.
Compensation
Base Salary Range: $100,000 - $130,000, plus eligibility for a performance-based bonus.
Final compensation will be determined based on the candidate’s skills, experience, education, and qualifications. In addition to base salary, Geneva Trading offers a competitive total rewards package, including a comprehensive benefits program. Learn more about our employee incentives here: https://www.genevatrading.com/employee-incentives/
Application expected to close: 7/01/2026
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Skills Required
- 2+ years of experience in trade support or application support roles
- Familiarity with exchanges like CME, Eurex, or ICE
- Strong experience with FIX Protocol
- Experience working in Linux and Windows environments
- Ability to write basic scripts in Python, Bash or Perl
- Basic database knowledge in SQL
Geneva Trading Compensation & Benefits Highlights
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Healthcare Strength — Benefits include premium medical, dental, and vision alongside HSA/FSA, EAP, employer‑paid life insurance, disability, and mental health resources. Wellness incentives, pet insurance, an on‑site gym, and related programs reinforce day‑to‑day wellbeing.
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Leave & Time Off Breadth — Generous PTO with paid parental/maternity leave, holidays, sick and bereavement time, and paid volunteer time are highlighted. Flexible and hybrid options where roles allow further support time away and balance.
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Strong & Reliable Incentives — Performance‑based incentives and desk‑aligned bonuses create meaningful upside in trading and quant seats. Feedback suggests payouts reward results and can include add‑ons like relocation assistance.
Geneva Trading Insights
What We Do
Geneva Trading LLC is a leading proprietary trading firm with a history of consistent success in the listed derivatives markets. Over the past 20 years, we’ve grown significant capital, developed proven technology, and maintained an appetite for diversified trading strategies. We foster innovation and look for people who can solve complex problems that drive immediate results. We've built a culture of collaboration and personal excellence in everything we do, which allows us to push the bounds of what's possible.
Why Work With Us
At Geneva, our employees are not just a commodity, and we wouldn’t trade them for the world. We look for people who can solve complex problems and take disciplined risks. Apply now to become part of our world-class trading and technology team.
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Geneva Trading Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
