Trade Sales Representative (37828)

Emser Tile, LLC, an award-winning nationwide supplier of high-quality, fashionable, and diverse floor covering products seeks an experienced Outside Sales - Trade to build relationships, service, and trust throughout the flooring and natural stone industry.

Job Summary

The Trade Sales Representative is tasked with driving Trade sales volume through deep industry and community relationships and new business development opportunities. Responsible for building the brand and an affluent book of business through high level influencers and industry relationships, the Outside Sales Representative –Trade is accountable for growing sales volume in strong partnership with the local market and the Emser Tile Trade platforms.

Key Responsibilities

Accountable for developing a strategic sales plan to build market share with a focus on key Trade accounts, communicating these plans to the Regional Sales Manager, Branch Manager and Sr. Leadership.

• Identify and establish relationships with new and existing clientele through travels throughout assigned territory to call on regular and prospective customers.
• Calls on key Trade relationships including General Contractors, Designers, Residential Architects, Custom Home Builders, Kitchen and Bath Designers and Design Build Firms.
• Leverage relationships within the Trade community to keep informed about their projects and to help create tile and stone specifications to Emser.
• Responsible for organizing and implementing Product Knowledge and CEU trainings with assigned accounts.
• Collaborate with the Regional Sales Manager, Emser Showroom team and peers to develop strategies relating to Trade partners
• Work with Product Development & Marketing teams to consistently communicate business and design trends, consumer and trade attitudes, competitive practices, and product performance characteristics.
• Attend and participate in trade and industry events (IIDA, IDS, NKBA, ASID, etc.) to increase client knowledge of Emser, keep up-to-date on the marketplace and competitive activity, and to cultivate and maintain relationships with key accounts.
• Manages assigned budgets to approved guidelines to maintain existing business and increase sales.
• Investigate and implement innovative ways to market the Emser brand while networking to improve the presence and reputation in the market.
• Develop key initiatives to drive showroom traffic including events, product knowledge training and client appointments.
• Works independently yet cooperatively with the company and team's goals and directives
• Builds and promotes strong, long-lasting customer relationships by partnering with customers and understanding their needs
• Emphasizes new product promotion during sales calls and onsite visits/meetings
• Develops in-depth knowledge and expertise in regard to all Emser products
• Responds to the marketplace by providing value through being a knowledgeable rep with quick follow up
• Emphasizes a deep understanding of sales, design and project management

Qualifications (Knowledge/Skills/Abilities/Experience) 

• 5-7 years of inside/outside sales and/or business development experience with strong client service focus
• Proven track record in sales, project management and design
• Familiar with the local A&D community with strong connections within the industry and an established book of business
• Must be self-motivated and possess the ability to time manage between multiple tasks and projects simultaneously
• Be driven to meet sales goals and enjoy the upside of Emser’s variable compensation rewards programs
• Thrive in a competitive and dynamic sales environment
• Be flexible, highly organized and have a successful history of servicing multiple accounts while consistently achieving and exceeding sales goals
• Be able to work independently while simultaneously implementing company defined sales strategies
• An expert in influential / collaborative sales and negotiation techniques, including analytical skills that can identify and exploit key opportunities
• Exceptional communications skills, both verbal and written
• Instinctively address all customer questions and concerns promptly with business savvy solution / resolution strategies
• Successful track record of consistently meeting or exceeding sales quotas and goals in an outsides sales environment (preferably within the flooring or luxury building materials industry)
• Strong persuasion skills and the ability to influence others
• Solid analytical skills in identifying client needs and aligning them to product offerings
• Demonstrated expertise in the principles of collaborative sales technique
• Excellent interpersonal skills with the ability to communicate and maintain positive relationships with all Emser clients, customers and influencers (internal and external)
• Ability to analyze market conditions and competition and develop strategic responses to opportunities
• Listening skills, communication skills, energy, enthusiasm and endurance
• Must be flexible to maximize business opportunities as they arise
• Ability to work independently and in a team environment is essential
• College B.A. / B.S. degree preferred

About Emser:

The Emser Tradition of Excellence Comes From its People...

Since its establishment in 1968, Emser Tile has become the leading supplier of the world's finest tile and natural stone. Through our international production network and product development expertise, we offer myriad of possibilities that help retailers, contractors, homebuilders, commercial builders, architects & designers bring their ideas to life.  Although Emser has grown rapidly, our on-going dedication to outstanding quality and service remains the hallmark of our success.

Emser is always seeking knowledgeable, career-minded professionals to become a part of our team and help drive our growth and expansion into new and existing markets. When it comes to challenging and rewarding career opportunities, Emser is the place to be!

As an Emser employee, you will enjoy healthcare coverage including medical, prescription drug, vision and dental care.  Your financial well-being will be supported through our 401(k) plan.  Moreover, we offer a challenging & rewarding professional work environment.  Emser's employee benefits package also includes:

• Paid Vacation Time
• Paid Holidays
• Life Insurance
• AD&D Insurance
• Voluntary Short and Long-Term Disability

Career Development:
Emser provides ongoing opportunities for professional training and encourages internal advancement and mobility.

Pay Range (USD):

Base $36,000-$75,000

This position has an additional variable compensation component and all-in ranges estimated at:

All-In $75,000 - $160,000

Direct reports

No Direct Reports

Emser is an equal opportunity employer and prohibits discrimination and harassment of any kind. Emser makes employment decisions on the basis of business needs, job requirements, individual qualifications and merit. Emser wants to have the best available people in every job. Therefore, Emser does not permit its employees to harass, discriminate or retaliate against other employees or applicants because of race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, military and veteran status, age, physical or mental disability, genetic characteristic, reproductive health decisions, family or parental status or any other consideration made unlawful by applicable laws. Equal employment opportunity will be extended to all persons in all aspects of the employer-employee relationship. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation benefits, and separation of employment. The Human Resources Department has overall responsibility for this policy and maintains reporting and monitoring procedures. Any questions or concerns should be referred to the Human Resources Department.