Own work that protects data quality, strengthens controls, and helps teams make confident decisions. You will lead a reconciliations team focused on accuracy, accountability, and continuous improvement. Your leadership will directly impact operational performance and risk management through strong execution and effective partnerships. If you thrive in a fast-paced environment and enjoy building strong teams, this role is for you.
Job summaryAs a Reconciliations Team Lead in the Reconciliations Operations Team, you will supervise daily reconciliation deliverables and ensure accurate, timely outcomes supported by effective controls. You will coach team members, monitor performance and quality, and drive improvements that strengthen execution and reduce risk. You will partner with operations, business, technology, and control groups to resolve issues and deliver critical outcomes.
Job responsibilities- Supervise daily reconciliations activities to ensure accurate and timely completion of deliverables
- Lead and coach team members through regular check-ins, clear expectations, and performance feedback
- Review staffing needs and volume trends to support an effective capacity plan
- Monitor productivity and quality metrics and drive action plans to improve results
- Identify process gaps, risks, and root causes and implement sustainable corrective actions
- Maintain and improve procedures to ensure processes are documented and kept current
- Promote knowledge sharing to support continuity of work and consistent execution across the team
- Partner with operations, business, technology, and control groups to resolve issues and meet objectives
- Escalate issues appropriately and take ownership through to resolution
- Support change initiatives by preparing the team for evolving organizational and operational requirements
- 4 years of experience in reconciliations and/or custody and markets operations
- Demonstrated people leadership experience, including coaching and performance management
- Ability to analyze processes, identify improvement opportunities, and implement practical solutions
- Ability to communicate effectively with cross-functional partners, including clear written updates and verbal discussions
- Demonstrated organizational skills and attention to detail
- Proficiency in Microsoft Excel, PowerPoint, and Word, with working knowledge of Visio
- Ability to prioritize multiple tasks and meet deadlines in a fast-paced environment
- Demonstrated ownership mindset, including timely escalation when needed
- Commitment to quality, accuracy, and well-controlled execution
- Experience leading reconciliations teams supporting complex products, processes, or high-volume operations
- Experience using defined metrics to drive measurable productivity and quality improvements
- Experience designing or updating procedures, controls, and process documentation, including engagement with control partners on operational risk topics
- Experience partnering with technology teams to implement process enhancements, automation, or workflow improvements
- Experience supporting organizational change and leading teams through transitions
- Bachelor’s degree (preferably with accounting coursework) or equivalent relevant work experience
- Developing experience using AI-powered analytics, workflow automation, or intelligent process tools to drive efficiency gains, reduce manual effort, or improve accuracy in operational processes.
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Skills Required
- 4 years of experience in reconciliations and/or custody and markets operations
- People leadership experience, including coaching and performance management
- Ability to analyze processes, identify improvement opportunities, and implement practical solutions
- Effective written and verbal communication with cross-functional partners
- Organizational skills and attention to detail
- Proficiency in Microsoft Excel, PowerPoint, and Word, with working knowledge of Visio
- Ability to prioritize multiple tasks and meet deadlines in a fast-paced environment
- Ownership mindset, including timely escalation when needed
- Commitment to quality, accuracy, and well-controlled execution
- Experience leading reconciliations teams supporting complex products, processes, or high-volume operations
- Experience using defined metrics to drive measurable productivity and quality improvements
- Experience designing or updating procedures, controls, and process documentation, including engagement with control partners on operational risk topics
- Experience partnering with technology teams to implement process enhancements, automation, or workflow improvements
- Experience supporting organizational change and leading teams through transitions
- Bachelor's degree, preferably with accounting coursework, or equivalent relevant work experience
- Developing experience using AI-powered analytics, workflow automation, or intelligent process tools
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Health coverage is considered comprehensive, including medical, dental, and vision, alongside wellness and mental health resources. Some locations add onsite health centers and related wellbeing support.
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Retirement Support — Retirement offerings include a 401(k)-type savings plan and related financial benefits, with options such as employee stock purchase participation. Financial planning resources are also highlighted to support long-term savings.
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Parental & Family Support — Paid parental leave of 16 weeks for birth or adoption is available for all parents. Child care and back-up child care resources further reinforce family support.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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