Trade Lane Manager - Europe

Aim to primarily sell, develop & retain business on the assigned trade lane for all products and hold overall responsibility to drive customer development through sales at origin & destination.

Hold overall responsibility to manage the growth of trade lane between defined countries in accordance with agreed-upon targets.

Sales Responsibilities

• Generate own new business on the assigned trade lane as per agreed targets
• Grow the assigned trade lane by supporting other sales (Global sales, Regional sales, local sales, overseas sales) on their customer opportunities.
• Do joint sales calls with sales.
• To steer and monitor volume development, customer development, sales performance and profitability of the assigned trade lane.
• Develop and execute a comprehensive route plan aimed at identifying the top regional/industry opportunities and expanding business to both new and existing accounts in cooperation with product team
• Identify, develop and maintain relationships with key decision makers at all levels, shippers, consignees, carriers, product management and overseas offices within the trade lane.
• Perform all sales responsibilities for sales activity KPI’s & system usage in line with the companies requirements.

Product Responsibilities

• Understand and build up market intelligence for the lane of responsibility.
• To inform and update sales in own offices within trade lane about product specifications.
• To work with Procurement team for all mode of transport for pricing and costing strategy, carriers/airlines relations whenever necessary

General Responsibilities

• To hold ownership and lead the lane of responsibility at all the times
• Communicates in a polite and professional manner & acts with good faith, in the interest of the company
• Abides by all company´s internal and legal rules and regulations including the code of conduct and data secrecy agreement
• Shows diplomacy when handling conflict situations. Request written opinion and escalate the problem as soon solution is beyond own authority level
• Performs additional tasks, assigned by the employer as per employee’s qualification and role, according to company’s operational needs

Personal Qualification

• Convincing presentation skills
• Negotiation skills
• Sales-oriented
• Self-confident and Self-motivated
• Positive attitude
• Intercultural interests
• Skills and experience in inbound/outbound business
• Independent and self-starter

Special Knowledge

• Freight Forwarding
• MS Office
• Ability to demonstrate RFQ knowledge

Education Qualification

• Minimum Qualification - Graduate
• Preferred - Business Administration/Logistics or equivalent with at least 8-10 years of working experience in freight forwarding.