Trade Finance - Section Head

Posted 4 Days Ago
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Kampung Teluk Menara, Manir, Kuala Terengganu, Terengganu, MYS
In-Office
Expert/Leader
Financial Services
The Role
Leads the Bills Segment and its Team Leads and operational staff supporting group entities. Oversees import and export bills booking, financing, settlement, servicing, and exception handling. Ensures service quality, operational controls, compliance, and risk management. Provides escalation support for complex transactions, develops people, and partners with business, credit, risk, compliance, technology, and operations teams. Drives process standardization, automation, simplification, and continuous improvement across trade finance operations.
Summary Generated by Built In
WHO WE ARE:

As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.

 Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future.

 We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career.

Your Opportunity Starts Here.

About the Role 

We are looking for an experienced trade finance leader to head our Bills Segment. You will lead three to four Team Leads and an operational team of approximately 20 staff supporting OCBC Group entities. The role oversees Import and Export Bills booking, financing and settlement, with responsibility for strong service delivery, sound controls, people development and continuous improvement. 


Why Join This Role 

This is an opportunity to lead a key trade finance function with Group-wide exposure, shape a sizeable team and contribute to service improvement and transformation across the organization. 


Key Responsibilities 

  • Lead, coach and develop the Team Leads and their teams, fostering accountability, collaboration and continuous improvement. 
  • Oversee Import and Export Bills booking, financing and settlement operations, including related transaction servicing and exception handling. 
  • Ensure service, quality and control standards are consistently met across supported OCBC Group entities. 
  • Provide guidance and escalation support for complex or non-standard transactions. 
  • Manage operational, compliance and transaction risks in accordance with internal policies and applicable trade and regulatory requirements. 
  • Partner with Business, Product, Credit, Risk, Compliance, Technology and other Operations teams to resolve issues and support business needs. 
  • Drive process simplification, standardization, automation and service improvements. 

What We Are Looking For 

  • Strong experience in trade finance operations, particularly Import and Export Bills booking, financing and settlement, with advanced knowledge of international payment flows and SWIFT payment standards.
  • Experience in cross-border payment settlement, payment investigations, sanctions-related payment controls and correspondent banking operations will be highly advantageous.
  • Proven people-leadership experience, preferably managing Team Leads, supervisors or a sizeable operations team. 
  • Sound understanding of relevant international trade practices and AML, sanctions and transaction-control requirements. 
  • Strong judgement, problem-solving and stakeholder-management skills. 
  • Ability to balance customer needs, service delivery and operational risk. 
  • A degree in Banking, Finance, Business Administration or a related discipline is preferred. 
  • Relevant trade finance certification will be an advantage. 

What we offer:


Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.

Skills Required

  • Strong experience in trade finance operations, particularly import and export bills booking, financing, and settlement
  • Advanced knowledge of international payment flows and SWIFT payment standards
  • Experience in cross-border payment settlement, payment investigations, sanctions-related payment controls, and correspondent banking operations
  • Proven people-leadership experience, preferably managing team leads, supervisors, or a sizeable operations team
  • Sound understanding of international trade practices and AML, sanctions, and transaction-control requirements
  • Strong judgment, problem-solving, and stakeholder-management skills
  • Ability to balance customer needs, service delivery, and operational risk
  • Degree in Banking, Finance, Business Administration, or a related discipline
  • Relevant trade finance certification
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The Company
HQ: Singapore
Year Founded: 1932

What We Do

OCBC is the longest established Singapore bank, formed in 1932 from the merger of three local banks, the oldest of which was founded in 1912. It is now the second largest financial services group in Southeast Asia by assets and one of the world’s most highly-rated banks, with an Aa1 rating from Moody’s. Recognised for its financial strength and stability, OCBC is consistently ranked among the World’s Top 50 Safest Banks by Global Finance and has been named Best Managed Bank in Singapore by The Asian Banker. OCBC and its subsidiaries offer a broad array of commercial banking, specialist financial and wealth management services, ranging from consumer, corporate, investment, private and transaction banking to treasury, insurance, asset management and stockbroking services. OCBC’s key markets are Singapore, Malaysia, Indonesia and Greater China. It has more than 570 branches and representative offices in 19 countries and regions. These include about 300 branches and offices in Indonesia under subsidiary Bank OCBC NISP, and over 90 branches and offices in Mainland China, Hong Kong SAR and Macau SAR under OCBC Wing Hang. OCBC’s private banking services are provided by its wholly-owned subsidiary Bank of Singapore, which operates on a unique open-architecture product platform to source for the best-in-class products to meet its clients’ goals. OCBC's insurance subsidiary, Great Eastern Holdings, is the oldest and most established life insurance group in Singapore and Malaysia. Its asset management subsidiary, Lion Global Investors, is one of the largest private sector asset management companies in Southeast Asia.

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