The Role
Recruits and manages mobile money agents and retail outlets, conducts scheduled channel visits, trains agents on transaction tools, AML, and KYC processes, monitors SIM and float stock levels, and maintains merchandising standards at points of purchase.
Summary Generated by Built In
To focus on channel visitations to drive retailer awareness & turnaround on SIMs & Float while paying attention to visibility and merchandising at point of purchase for SSOs and cash agents.
Key Responsibilities:
1. SSO & Agent Recruitment & Mapping - Effectively manage the identification and recruitment of Agents, targeting mobile money outlets and high traffic retail stores.
2. Call rate - Visit SSOs & Agents regularly using agreed route plans (beat plans).
3. Training and delivery of business tools - Provide all requisite tools for transactions at SSO & agent outlet and train SSOs and TKash Agents on processes
4. AML training and testing – Train agents on AML and SSOs on KYC process in relation to SIMREG
5. Float and stock cover and sales – monitor and effectively enforce 1.5x stock rule for agents and ensure SSOs have adequate stock SIMs for new registration and activations
6. Merchandising – Develop and maintain merchandising standards by availing merchandising materials at SSOs and Agent outlets
Requirements
Diploma or Bachelor’s Degree in Business, Marketing or related field
At least 1 year experience in sales and distribution role in an FMCG or Telcos
Competencies:
● Customer focus
● Influencing and negotiation skills
● Networking and building partnerships
● Analytical thinking
At least 1 year experience in sales and distribution role in an FMCG or Telcos
Competencies:
● Customer focus
● Influencing and negotiation skills
● Networking and building partnerships
● Analytical thinking
Skills Required
- Diploma or bachelor's degree in Business, Marketing, or a related field
- At least 1 year of experience in sales and distribution within FMCG or telecommunications
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The Company
What We Do
We go the extra mile for your last mile – with specialized divisions to serve even the most diverse of industries. CDL is your premier regional carrier for complete delivery coverage – guaranteed.
