Trade Credit & Political Risk Claims Manager

MSIG USA continues to grow! 

Company Overview:

MSIG USA is the US-based subsidiary of MS&AD Insurance Group Holdings, Inc., one of the world’s top P&C carriers and a global Class 15 insurer, with A+ ratings and a reach that spans 40+ countries and regions. Leveraging our 350-year heritage, MSIG USA brings the financial strength, expertise, and global footprint to offer commercial insurance solutions that address your business’s unique risks.

The Trade Credit & Political Risk Claims Manager plays a critical role in safeguarding the company’s financial stability and reputation by overseeing the end‑to‑end claims process for trade credit and political risk lines of business. This leader ensures fair, timely, and strategic claims resolutions while maintaining strong relationships with insureds, brokers, reinsurers, and internal stakeholders.

Key Responsibilities

Claims Management

• Lead the investigation, evaluation, and resolution of complex Trade Credit and Political Risk claims, including insolvency, protracted default, expropriation, currency inconvertibility, contract frustration, and political violence.
• Technical oversight of coverage determinations, assess loss exposures and recommend appropriate claim outcomes in alignment with policy terms and the Company’s best practices handling procedures.
• Monitor overall portfolio, timely identifying issues and trends and communicating with internal business partners including actuarial, risk management, finance and legal. 

Risk & Financial Analysis

• Collaborate with underwriting team on financial and credit analyses of buyers, obligors, and counterparties.
• Evaluate and monitor geopolitical developments and macroeconomic conditions that may influence claim outcomes.
• Liaison with underwriting team to provide insights on emerging risks, loss trends, and portfolio performance.

Stakeholder Engagement

• Directly engage with insureds, brokers, legal counsel, and reinsurers throughout the underwriting and claims process.
• Expand vendor relationships and provide service offerings.
• Prepare and present claim summaries, recommendations, and settlement rationales to senior leadership. 
• Develop and maintain strong working relationships with external partners.

Operational Excellence

• Ensure claims handling practices meet internal quality standards, regulatory requirements, and industry best practices.
• Contribute to continuous improvement initiatives, including process optimization, documentation enhancements, and system upgrades.
• Support audits, reinsurance reporting, and internal reviews.

Qualifications

Required

• Bachelor’s degree in business, Finance, Economics, Law, or related field.
• 5–10+ years of experience handling Trade Credit and/or Political Risk claims within a P&C insurer, reinsurer, or financial institution.
• Strong understanding of credit risk, international trade, and political risk dynamics.
• Proven ability to interpret complex policy language and apply it to real‑world claim scenarios.
• Excellent analytical, negotiation, and communication skills.

Preferred

• Advanced degree (MBA, JD, or similar) or professional certifications (e.g., AIC, CPCU)
• Experience working with multinational clients and cross‑border transactions.
• Familiarity with reinsurance structures and reporting requirements.

SALARY: The estimated salary range for this position is $300,000.00 to $350,000.00 per year. This is a good-faith assessment of the salary range for this position only. In determining the actual salary within this range, MSIG USA will consider a candidate’s relevant experience, location, and other job-related factors.

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It's an exciting time for our company and a great opportunity to join a financially sound and growing global insurance group!  

It is the policy of MSIG USA to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, MSIG USA will provide reasonable accommodations for qualified individuals with disabilities.