Trade Client Manager

MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform their businesses and effectively manage operations in the areas of: Sales Performance; Repair Optimization and Compliance; Parts and Accessories Sales Performance; and Consumer Engagement.
With our global teams, industry expertise, and the power of technology, we design and deliver tailored, sustainable, and innovative solutions and services that help our clients optimize their operations and captivate their customers.

MSX International is looking for a motivated Trade Client Manager to join our Jaguar Land Rover (JLR) programme in the West of England. In this field‑based role, you will manage your own territory and drive the continued growth of genuine JLR parts sales to trade customers through our established Trade Retailer network.

Reporting to the Trade Operations Manager, you will coach, support, and guide Trade Retailers to achieve exceptional sales results. You will ensure each retailer has the right resources, processes, and structure in place to deliver excellent service and strong commercial performance. This role also involves leading sales activity, including customer visits, to support parts sales growth.

Key Responsibilities

• Engage with Trade Retailer management teams to support trade sales objectives.
• Set up retailer operations in line with prescribed standards and SLAs.
• Organise and optimise operational structures for maximum efficiency and service quality.
• Lead the launch of national and local campaign initiatives.
• Define and execute sales development plans, including business plans for each retailer.
• Support trade sales activity through regular customer visits and relationship management.
• Analyse sales performance (turnover and KPIs) to ensure targets are met and follow up with action plans.

About You

We’re looking for a proactive, influential professional with a strong background in automotive parts sales. You will be able to inspire others, drive performance, analyse data, and turn insight into action. The ideal candidate will bring:

• Proven experience in parts sales (manufacturer trade team, dealer parts/sales management, or aftermarket distribution).
• Strong understanding of automotive trade parts operations and sales techniques.
• Analytical capability and strategic planning skills.
• Proficiency in Excel, Word, and PowerPoint.
• Excellent presentation, communication, and persuasion skills.
• A self‑starter mindset with a track record of achieving sales targets.

What’s in It for You

At MSX, our people are our strength. You will benefit from:

• Competitive salary
• Company car and paid business mileage
• 25 days annual leave
• Autonomy to manage your own schedule
• Cash‑back healthcare scheme
• Discounts on everyday purchases and car purchases
• Career progression opportunities with global mobility

Working Pattern

• Monday to Friday
• Remote (West England region)

About MSX International

With more than 5,000 employees across 80+ countries, MSX delivers industry‑leading expertise in Warranty & Technical, Parts & Service, Channel Management, Customer Engagement, and Fleet & Mobility. We partner with nearly every automotive manufacturer worldwide and have been building trust since 1931.

We are an equal opportunities employer and a Disability Confident organisation. We welcome candidates from all backgrounds and guarantee an interview to all disabled applicants who meet the minimum criteria.

MSX is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, neurodiversity or other personal characteristics and backgrounds, age, sexual orientation, gender reassignment, religion or belief, or marital and parental status. As users of the Disability Confident scheme, we interview all disabled applicants who meet the minimum criteria for the vacancy.