At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.
The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.
The Opportunity:
The Customs team is dedicated to providing critical trade advisory services, ensuring our clients navigate the complexities of global trade seamlessly. As a Trade Advisory Manager, you will lead a team of customs experts, working directly with clients, our legal department, and operations teams to interpret regulations and develop compliant, efficient trade solutions. You will tackle real-world challenges like optimizing supply chain duty costs, ensuring adherence to evolving import/export laws, and delivering precise legal analysis through memos. This role thrives on intellectual curiosity and a commitment to operational excellence in a rapidly changing regulatory landscape.
You Will:
- Lead and develop a team of Customs Trade Advisors, fostering their growth and expertise.
- Provide expert legal analysis and written advice on complex customs and trade matters, including classification, valuation, origin, and free trade agreements.
- Develop and implement trade compliance strategies that mitigate risk and optimize client supply chains.
- Collaborate cross-functionally with Flexport's legal, product, sales, and operations teams to integrate trade advisory into broader client solutions.
- Represent Flexport externally as a subject matter expert, engaging with clients and industry stakeholders.
- Drive continuous improvement in advisory processes and knowledge sharing within the Customs department.
You should have:
- 8+ years of experience in customs and international trade advisory, with a focus on legal analysis and compliance.
- Active U.S. Licensed Customs Broker (LCB) certification.
- Proven experience managing and developing a team of trade professionals.
- Expertise in U.S. import/export regulations, including HTS classification, valuation, country of origin, and free trade agreements.
- Exceptional written and verbal communication skills, with a demonstrated ability to translate complex legal concepts into clear, actionable advice.
- A 'compliance first' attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry.
You will get:
- The opportunity to shape the future of global trade at a company redefining logistics.
- A culture that values innovation, collaboration, and continuous learning.
- Competitive compensation, equity, and a comprehensive benefits package.
- Direct impact on client success and Flexport's strategic growth.
#LI-Onsite
At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.
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Skills Required
- 8+ years of experience in customs and international trade advisory, focused on legal analysis and compliance
- Active U.S. Licensed Customs Broker certification
- Experience managing and developing a team of trade professionals
- Expertise in U.S. import/export regulations, including HTS classification, valuation, country of origin, and free trade agreements
- Exceptional written and verbal communication skills, including translating complex legal concepts into actionable advice
Flexport Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Flexport and has not been reviewed or approved by Flexport.
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Fair & Transparent Compensation — Pay is considered competitive for engineering, data, and some go-to-market roles, with strong reported total compensation in senior tech bands. Compensation is also framed as broadly in line with market ranges for mid-level sales positions.
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Healthcare Strength — Healthcare coverage is described as offering multiple plan options with preventive care and prescription coverage, alongside dental and vision. Company-paid disability and basic life/AD&D are positioned as part of a comparatively robust core insurance package.
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Leave & Time Off Breadth — Leave is framed as generous through flexible/unlimited PTO and a defined set of paid holidays for exempt staff. Paid parental leave is described with extended time for birthing and non-birthing parents, including a phased return program in some materials.
Flexport Insights
What We Do
Founded in 2013, we believe trade can move the human race forward. That’s why our mission at Flexport is to make global commerce so easy there will be more of it. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We’re shaping the future of a $8.6T industry with solutions powered by innovative technology and exceptional people Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B worth of merchandise across 112 countries every year.
Why Work With Us
Global logistics is the circulatory system for the world economy. Our global team of entrepreneurs is empowered to make the important decisions, to advocate for what is right regardless of the bottom line, and to see their ideas tested in the laboratory of the real world. We are uniquely positioned to simplify trade and built to make it happen.
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