Join us and experience Bunnings from the other side of the counter!
What’s in it for you when you’re part of our team:
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Team discount at Bunnings and other Wesfarmers brands including Kmart
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Access to over 100+ exclusive team member benefits across health, shopping, travel and stay, wealth, work and leave
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12 weeks paid parental leave, regardless of gender
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Fun stuff like annual festive gifts, discounted food and drinks at our Bunnings Cafe, and travelling store team member opportunities
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We’re genuinely invested in your career and no matter where you start with us, that pathway is yours to build
About the role:
Seeking a full-time Trade Administrator to join our Greystanes Trade Centre team!
Our Trade Centre's operate a little differently to our retail sites providing a delivery and pick up solution for key building lines, delivering bulk quantities of materials to building sites. We partner with our commercial customers, helping them manage their projects with a ‘whole of build’ solution.
We stock a select number of core builders' lines, that allows our customers to build from the slab up. Everything from timber, fibre cement, cladding, windows, doors and appliances. Our Trade Centre's take the pick/pack and delivery of these bulk products out of our store environment which allows our stores to focus on giving the best customer experience and supporting other trades.
What’s involved:
As an administration team member at the Greystanes Trade Centre, you will be the first point of contact for our customers and team members. You will greet visitors, answer phone calls, and provide general information and assistance.
You will also perform various administrative tasks, such as filing, data entry, and mail handling. You will work closely with the complex manager and other departments to ensure the smooth administration of the store.
What's involved:
- Provide friendly and helpful service to our customers, which include builders and trade specialists.
- Being the first point of contact for customers on the phone
- Handling and escalating customer feedback in a professional and timely manner
You’ll need:
- Great communication skills both written and verbal, particularly phone etiquette
- A high level of attention to detail and accuracy
- A good working knowledge of Microsoft Office and other computer applications (COS or CRM)
- A genuine passion for customer experience and ability to accurately record information
- To act with integrity, be safe and do your best
- Be available varying hours Monday to Friday
Interested to apply?
As part of the recruitment process, you will be required to complete an online chat interview. This will take you just 20 minutes and will need to be completed within 24 hours of submitting your application. Once you've completed it, you’ll receive a personality profile which will tell you a little bit more about yourself.
If successful, you will then be invited to complete a video interview. Don’t worry, it’s only 3 questions and should take you about 15 minutes to complete.
Bunnings strives to ensure everyone is treated fairly and our team are committed to supporting you at any stage of your recruitment journey. Be sure to let us know if you require an adjustment and we can provide the most appropriate support for you. Contact us at [email protected] and a member of the team will be in touch.
When you’re ready to give this opportunity a Red Hot Go, all you’ll need to do is:
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Submit an application and complete an online chat interview (20 minutes)
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If successful, next step includes an online video interview (15 minutes)
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If you’re a match, we’ll invite you to an onsite meet and greet with our leaders (20 minutes)
You’ll be part of a workplace where you’ll feel like you belong.
Bunnings strives to ensure everyone is treated fairly and our team are committed to supporting you at any stage of your recruitment journey. Be sure to let us know if you require an adjustment and we can provide the most appropriate support for you. Contact us at [email protected] and a member of the team will be in touch.
About Us
Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand. We're a major supplier to project builders, commercial tradespeople and the housing industry operating from a network of stores, trade centres, frame and truss sites and online.
By joining our passionate and diverse team, you'll have the opportunity to grow, develop, have fun and make a positive difference – to our customers and the communities where we live and work. If you’re ready to roll up your sleeves and build something great together, apply today.
Please note if you are offered a role with us, background checks may be required. This can include police, employment and qualification checks. If a police check search returns a criminal record, Bunnings will assess whether the record impacts your ability to perform the key requirements of the role.
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What We Do
We are the leading retailer of home improvement and outdoor living products in Australia & New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry.
Our ambition is to provide our customers with the widest range of home improvement products in accordance with our lowest prices policy, backed with the best service.
Our social media community standards can be found here: https://www.bunnings.com.au/policies/community-standards
