Track Operations Associate

Posted 7 Days Ago
Be an Early Applicant
07305, Jersey City, NJ, USA
In-Office
Entry level
Gaming • Sports • Hospitality
The Role
Maintain safe, efficient track operations and deliver an excellent racer experience. Responsibilities include organizing race lineups, communicating instructions, fitting safety equipment, monitoring track hazards, flagging races, managing kart charging, assisting racers, supporting events, upselling racing programs, and completing facility opening and closing duties. The role requires customer service, teamwork, problem-solving, physical ability, weekend and holiday availability, and prior retail experience.
Summary Generated by Built In

Join this exciting, growing company as a member of the Track Operation Team. The primary goal and function of all track personnel is to maintain a safe and efficient racing operation while creating an exhilarating and memorable experience for racers. There are four roles on the track including Race Director, Controller, Pit Controller and Flagger. Track personnel must enjoy working with people, be outgoing, friendly and provide a world class guest experience.

 

The Racetrack Personnel’s job duties & responsibilities include but are not limited to:

  • Calling racers for line-ups and providing instruction
  • Communicating with front counter to run races as efficiently as possible
  • Able to lift/pull barriers to ensure track, barriers & pit walls are in proper shape to run races
  • Assign karts, call people to races, explain all rules and directions to customers
  • Provide safety briefings, assist with kart, head sock, helmet and neck belt fittings
  • Properly gap racers to pull out of pits, able to push karts and provide guidance for roll out
  • Track scanning for potential problems and hazardous races
  • Flagging races at start, during and closing
  • Plugging karts for re-charging, monitoring status of battery stations
  • Providing scoring sheets to customers to understand racing results and data
  • Running endurance races, racing clinics and special racing events
  • Up-selling endurance races, racing clinics, special racing events and kids camp
  • Keep the facility in great condition at all times abiding by opening and closing duties
    The Racetrack Personnel’s job skills and specifications include:
  • Helpful, Friendly and Patient attitude and disposition
  • Excellent communication skills and a great team player
  • Able to multi-task and problem solve
  • Able to work 15 to 28 hours per week including weekends and holidays
  • Invested to do whatever it takes to help make RPM Raceway the best experience for every racer
Qualifications

Education and Qualifications:

  • High school diploma or G.E.D. from accredited institution required
  • No physical limitations that would restrict lifting, pulling and moving barriers in racing area
  • College attendance working towards a degree is preferable with flexible hours available
  • Presentable, Punctual and Responsible
  • Prior Retail experience is mandatory

Skills Required

  • High school diploma or GED from an accredited institution
  • Ability to lift, pull, and move barriers without physical limitations
  • Prior retail experience
  • College attendance while working toward a degree
  • Helpful, friendly, patient, presentable, punctual, and responsible demeanor
  • Excellent communication skills and ability to work as part of a team
  • Ability to multitask and solve problems
  • Availability for 15 to 28 hours per week, including weekends and holidays
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The Company
133 Employees
Year Founded: 2010

What We Do

RPM Raceway is an interactive entertainment destination offering electric go-kart racing on world-class multilevel LED-lit tracks. Guests can also enjoy virtual and augmented reality experiences, arcade games, bowling, racing simulators, billiards, darts, shuffleboard, and on-site food and beverages. Its venues combine competitive socializing, gamified race analytics, and hospitality to create memorable experiences for families, friends, corporate groups, and thrill seekers.

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