The Business Senior Analyst is an intermediate-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team. The overall objective of this role is to contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning.
Job Responsibilities:
- As a business analyst, is expected to work on requirement gathering, solution design, configuration and end-to-end validation of setups to delivery high-quality solution to meet our delivery commitments.
- Expected to have very strong knowledge of SAP Platform tools i,e Concur and travel expenses (CTE), Fieldglass and Data warehouse & middleware tools.
- Will be responsible for working with Operations and business stakeholders.
- Knowledge on AI tools, application of AI enablement for P2P processes
- Should have excellent techno-functional knowledge on aspects of integrations, ability to work with cross functional teams to delivery high-quality solutions for complex integrations.
- Should have Hands on experience in debugging techniques, excellent problem-solving skills.
- This role is expected to Co-ordinate with multiple stakeholders to ensure timely delivery of BRDs, testing support, resolution of UAT issues and production migration support.
- Should provide analytical support by writing complex queries.
- Schedule meetings as required, including preparation of meeting agendas and meeting minutes.
- Assist in training / recruiting contract resources.
- This position provides a platform for continued development and visibility across a global organization as well as exposure to senior management and other functions. Additionally, the candidate will have the opportunity to work on various management activities as required.
Job Skills/Qualifications:
- 4-6 years’ experience in Enterprise platforms like SAP with expertise in Concur and travel expenses (CTE), Fieldglass and Data warehouse & middleware tools.
- Having Good experience in Implementation, Enhancements, upgrade and rollout projects.
- Strong process knowledge around travel and expense processes
- Have experience in electronic processing and workflows
- Good knowledge on SQL/PL SQL queries
- Understanding of SAP data models and integration with other modules
- Demonstrated ability to methodically synthesize and analyze data with precise qualitative outputs.
- Attention to detail to ensure precision of data and overall quality of outputs.
- Experience with Microsoft Office tools (Word, Excel, PowerPoint, Visio, etc.). Ability to embrace and master new technologies and changing processes.
- Can work independently with minimal supervision is required, as well as ability to work effectively in a team-oriented atmosphere.
- Excellent follow-up skills with attention to detail and ability to multi-task, strong leadership skills, strong team-orientation and interpersonal skills, flexibility and strong analytical skills.
- Strong written/verbal communication skills.
- Ability to establish rapport and build effective relationships across functions, across regions, and across all levels of management.
- Motivated self-starter with a strong sense of urgency and possesses the ability to successfully manage multiple requests in a deadline-driven environment
Education:
Bachelor's degree/University degree or equivalent experience
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Job Family Group: Technology------------------------------------------------------
Job Family:Business Analysis / Client Services------------------------------------------------------
Time Type:Full time------------------------------------------------------
Most Relevant Skills Please see the requirements listed above.------------------------------------------------------
Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
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View Citi’s EEO Policy Statement and the Know Your Rights poster.
Skills Required
- 4-6 years of experience with enterprise platforms such as SAP
- Expertise with SAP Concur and travel expenses, SAP Fieldglass, data warehouse, and middleware tools
- Experience with implementation, enhancement, upgrade, and rollout projects
- Strong knowledge of travel and expense processes
- Experience with electronic processing and workflows
- Good knowledge of SQL and PL/SQL queries
- Understanding of SAP data models and integration with other modules
- Experience with Microsoft Office, including Word, Excel, PowerPoint, and Visio
- Bachelor's degree, university degree, or equivalent experience
- Ability to work independently and effectively in a team-oriented environment
- Strong written and verbal communication, analytical, leadership, interpersonal, and multitasking skills
- Ability to manage multiple requests in a deadline-driven environment
Citi Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Citi and has not been reviewed or approved by Citi.
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Healthcare Strength — Health coverage is presented as comprehensive, including free in-network preventive care, mental-health resources, and the Be Well Program. Materials also state new hires have access to health and insurance benefits from the outset.
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Retirement Support — The retirement plan offers a $1-for-$1 match up to 6% of eligible pay. New employees are eligible for the plan, with automatic enrollment after 90 days if they do not enroll themselves.
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Inclusive Benefits Coverage — Benefits highlight fertility treatment coverage, adoption/surrogacy reimbursement up to $30,000, and disability coverage. Coverage extends to spouses and domestic partners regardless of gender identity or sexuality, with gender-affirming care-related support noted.
Citi Insights
What We Do
Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients. We have 200 years of experience helping our clients meet the world's toughest challenges and embrace its greatest opportunities. We are Citi, the global bank – an institution connecting millions of people across hundreds of countries and cities.
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