TPO Mortgage Manager

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The Manager of Mortgage TPO is responsible for overseeing the Third-Party Origination program. This role is responsible for managing relationships with brokers, correspondents, and other external partners to grow and maintain a profitable mortgage pipeline. The role ensures adherence to regulatory requirements, internal policies, and quality control standards while driving business development efforts in the third-party channel.

• Lead the growth and expansion of the TPO business by identifying and establishing new relationships with brokers and correspondents while maintaining existing partnerships to achieve origination goals and support MMCT/CRA efforts.
• In partnership with senior management, create strategic goals and objectives for the TPO program. Contribute insights on market trends and competitor activity to inform business decisions.
• Serve as the primary point of contact for external TPO partners, ensuring exceptional client service and timely communication. Address partner concerns, inquiries, and escalations effectively.
• Collaborate with internal teams, including underwriting, compliance, and operations, to streamline the TPO loan process and improve efficiency. Monitor the pipeline and ensure smooth loan submissions and closings.
• Ensure all TPO activities adhere to regulatory guidelines and internal compliance standards. Manage risk by conducting regular due diligence on third-party partners.
• Develop and analyze performance metrics for the TPO channel, identifying areas for improvement and ensuring profitability. Prepare regular reports for senior management on TPO volume, profitability, and partner performance.
• Lead and manage a team of TPO associates, fostering a collaborative and high-performance work environment. Provide guidance, training, and mentorship to ensure alignment with business goals.

• Bachelor’s degree in business, finance, or related field, or combination of education and experience
• Six years of experience in mortgage lending, with a focus on third-party origination or TPO management
• Registration with the National Mortgage Licensing System and Registry (NMLS) under the SAFE Act of 2008 is required
• Strong knowledge of mortgage products, underwriting, and regulatory requirements
• Excellent interpersonal and communication skills
• Proven leadership and team management experience
• Ability to work in a fast-paced environment and handle multiple priorities
• Proficiency with mortgage loan origination systems and CRM platforms
• Strong analytical skills and attention to detail

Equal Opportunity/Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religious beliefs, national origin, ancestry, citizenship, sex, gender, sexual orientation, gender identity, marital status, age, physical or mental disability or history of disability, genetic information, status as a protected veteran, disabled veteran, or other protected characteristics as required by federal, state and local laws.