Tours and Visits Specialist I

Posted 2 Days Ago
Be an Early Applicant
Hiring Remotely in Dominican Republic
Remote
Entry level
Hospitality
The Role
Supports tours and field visits for sponsors, donors, and church partners by coordinating accommodations, transportation, translators, gifts, schedules, child and family visits, budgets, and safety requirements. Collaborates with partnership, marketing, and church teams to deliver effective exposure trips aligned with child protection policies. Assists with translator training, stakeholder communication, event logistics, reporting, crisis response, and trip evaluation while working under supervision.
Summary Generated by Built In

Tours & Visits Specialist I

**For residents in Santo Domingo, San Cristobal and Altagracia**

Resume
This entry-level professional specialist exists to provide Compassion visitors with an opportunity to experience the work of Compassion in the field through meeting sponsored children and students, visiting Compassion-assisted projects, and meeting Compassion field staff all of which provide visitors with exposure and learning opportunities that will educate them about Compassion's response to poverty, influence their cross cultural perspective, and motivate them towards child advocacy. This specialist plays a supporting role in shared accountability between GME, GP and GPA to for successful tours and visits. This specialist helps coordinate with the partnership team, facilitating church partners and others to plan logistics, book accommodations, arranges transportation, translators, gift purchase, and schedule activities and child/family home visits, while ensuring effective alignment to Compassion's child protection policy and expectations. Through the shared accountability, trips will be well executed and evaluated. All must be accomplished with specific budget parameters. At this level the incumbent may still be learning and assisting with tours and visits and generally works under the guidance of her or his supervisor or a more experienced specialist or as a team member on larger projects.

Responsibilities
  • Acts as an advocate for children. Understands and advances Christ's mandate to protect children. Raises awareness of the needs of children and takes active steps to help protect against neglect, abuse, and exploitation of children. Promotes the dignity, respect, positive treatment, potential of children in all circumstances. Encourages the involvement of others in helping children in need. Reports and appropriately supports responses to incidents of harm of children if they occur.
  • Assists in collaborating with marketing specialists to provide first-hand experience and exposure to Compassion's core ministry programs for vision trips, sponsors, and donors, ultimately to increase involvement and sponsorship of children.
  • Cooperates with partnership team and church partners to plan tours and visits for vision trips, sponsors, and donors. Provides feedback to Partnership Facilitators and Training teams for Partnership capacity/skill building to enhance the quality of tours and visits to the project.
  • Helps find and train translators to service tour groups as they interact with church partners, sponsored children, and other key stakeholders. Trains and arranges payment for these translators.
  • Uses discretion and independent judgment to guard Compassion's interests as well as the life and property of participants as best as possible. Relies on external resources to help enable travel security in the area.
  • Helps arrange logistics for marketing related groups including booking accommodations, arranging in-country transportation, and purchasing visit gifts.
  • Explains Compassion programs and trip outcomes, collaborating with stakeholders to ensure field exposure trip quality and effectiveness.
  • May provide expertise to other professionals and support staff in the tours discipline.

Education and Experience
  • Bachelor's Degree in related field.
  • English in advanced level, expertise to lead virtual and in-person meetings as interpreter.
  • Capacity to manage all logistics for individual and group visits as well as big events.
  • Proyect management skills and budget administration.
  • Communicational skills, verbal and written, to address memorandums and report of disasters.
  • Multitasking and able to handle pressure in a volatile context.
  • Proactive, crisis and problem solving.
  • Strong service orientation.
  • Maturiry and emotional intelligence .
  • Skills using Microsoft Office, Zoom and Teams. Knowledge on video edition (desired).
  • Availability to travel and stay away from home.

Skills Required

  • Bachelor's degree in a related field
  • Advanced English proficiency, including ability to lead virtual and in-person meetings as an interpreter
  • Ability to manage logistics for individual and group visits and large events
  • Project management skills and budget administration experience
  • Strong verbal and written communication skills for memorandums and disaster reports
  • Ability to multitask and work under pressure in a volatile context
  • Proactive crisis management and problem-solving skills
  • Strong service orientation
  • Maturity and emotional intelligence
  • Proficiency with Microsoft Office, Zoom, and Microsoft Teams
  • Video editing knowledge
  • Availability to travel and stay away from home
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The Company
HQ: Colorado Springs, CO
7,085 Employees
Year Founded: 1952

What We Do

Compassion International is a Christian child development ministry aimed at releasing children from spiritual, economic, social and physical poverty in Jesus’ name. We are church-based: Compassion believes the Church is God’s chosen instrument to bring hope to a hurting world. We believe the strategic placement of local churches makes them best suited to address the holistic needs of the children in their communities. And only they can effectively deliver the Jesus-based teaching and whole-life care that children in poverty deserve. Compassion partners with 8,000+ churches in 25 countries around the world to deliver our holistic child development program. We are child-focused: Compassion’s ministry is focused on the individual child and his/her development. We offer this assistance irrespective of caste, creed, class or religion. At Compassion, we believe entire communities will feel the positive impact of our presence because what happens in the life of a child ripples throughout his or her environment. We are Christ-centered: Jesus is the core of our ministry and his life and teachings shape our programs. They reflect the spiritual commitments of our staff. And they guide how we love people, respect communities and cooperate with nations. We are committed to integrity: We hold ourselves to the highest professional and biblical principles in all aspects of our ministry and maintain the highest industry standards for our allocation of funds. Compassion and Compassion International are registered trademarks of the United States government

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