Total Rewards Specialist (Leave Specialist)

Posted 2 Days Ago
Be an Early Applicant
United States of America
1-3 Years Experience
Healthtech
The Role
The Total Rewards Specialist manages daily benefit administration, providing support and customer service to employees regarding health, dental, life, and retirement plans. This role involves data accuracy audits, claims analysis, invoicing reconciliations, and facilitating communication regarding employee benefits. The specialist also coordinates benefit enrollment meetings and assists with compensation evaluation and audits.
Summary Generated by Built In

We’re unique. You should be, too.

We’re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?

We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team.

The Total Rewards Specialist handles the day-to-day benefit administration and provides operational and analytical support to the Total Reward Team. This position provides high-level customer service; including benefits problem-solving support to Employees and Managers on all benefits plans, including health, dental, vision, disability, life and retirement. This position ensures transactions are processed accurately and in a timely manner. The position also audits data and works on special projects as assigned.

ESSENTIAL JOB DUTIES/RESPONSIBILITIES:

  • Administers various employee benefit programs, such as group insurance, life, medical, dental and vision, HAS, FSA, Short and long-term disability, 401K, life insurance etc.
  • Ensures accuracy of employee benefits data, including service from third party vendors.
  • Maintains and analyze claims reports to determine trends, inconsistencies and outliers. Brings related issues to the attention of the Total Rewards Manager. 
  • Assists employees in filing health, dental, life, and all other related and deferred benefit claims.
  • Reviews monthly insurance statements and maintains statistical data relative to premiums, claims, and costs.
  • Reviews and validates monthly benefits invoices. Works with employees, vendors and Finance to reconcile discrepancies. 
  • Maintains an insurance billing and enrollment roster.
  • Creates and review spreadsheets of insured employees.
  • Researches new benefit programs.
  • Develops and prepare communications to employees about benefit programs, procedures, claims and any other government mandated disclosures.
  • Assists Total Rewards Manager in obtaining statistics and information in renewal process of any Health, Life and Retirement plans that benefit the company.
  • Works with vendors to resolve high level benefits issues and concerns, including ensuring issues are resolved to conclusion, identifying and monitoring next steps/open items, etc
  • Prepares and setup meetings designed to help employees obtain information and understand company benefits and other related incentive programs as needed.
  • Coordinates and lead benefit enrollment meetings annually.
  • Assists with benefit audits as needed.
  • Ensures that all 401(k) contribution/loans changes and feeds are completed in a timely and accurate manner.
  • Assists with Compensation evaluation, market pricing and developing and maintaining standardized job descriptions.
  • Administers Cobra services as needed.
  • Other duties as assigned and modified at manager’s discretion.

KNOWLEDGE, SKILLS AND ABILITIES:

  • Detail-oriented, able to multitask, work on a team as well as independently.
  • Strong organizational skills and the ability to bring processes through to completion. 
  • Competency in database management and spreadsheet creation and maintenance. 
  • Ability to multitask multiple projects.
  • Must be able to maintain confidential information.
  • Knowledge of company policies/procedures & benefit package or the ability & willingness to learn.

  • Strong organizational skills.
  • Ability to consistently meet daily, weekly and monthly deadlines.
  • This position requires a minimum of 10% of travel nationwide.

EDUCATION AND EXPERIENCE CRITERIA:

  • Bachelor Degree in Human Resources Management, Business Administration or related field.
  • Minimum three to five years of benefits /HR administration or compensation exposure in a Corporate HR function.
  • Strong Microsoft Office skills, specifically Word and Excel.
  • Experience in UltiPro, Workday or any other applicable HR database programs helpful.

We’re ChenMed and we’re transforming healthcare for seniors and changing America’s healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We’re growing rapidly as we seek to rescue more and more seniors from inadequate health care.

ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people’s lives every single day.

Current Employee apply HERE

Current Contingent Worker please see job aid HERE to apply

The Company
HQ: Miami Gardens, FL
1,492 Employees
On-site Workplace

What We Do

ChenMed brings concierge-style medicine and better health outcomes to the neediest populations – moderate-to-low income seniors with complex chronic diseases. Operating over 50 medical centers in eight states, we are known to our patients as Dedicated Senior Medical Center, Chen Senior Medical Center, or JenCare Senior Medical Center.

Through our innovative operating model, physician-led culture and empowering technology, we drive key quality and cost outcomes that create value for patients, physicians and the overall health system. By recruiting focused physicians and reducing their doctor-to-patient ratios, we increase patients’ “face time” during each monthly appointment and help foster stronger doctor-patient relationships.

Results of our high-touch approach to primary care are impressive, as illustrated in the recent Modern Healthcare cover story published on Oct. 20, 2018, which reports that: “Indeed, ChenMed's approach has resulted in 50 percent fewer hospital admissions compared with a standard primary-care practice, 28 percent lower per-member costs, and significantly higher use of evidence-based medications.”

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