Total Rewards & Recognition Program Manager

Job Description:

Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own.

We’re actively seeking a talented Total Rewards & Recognition Program Manager to join our Total Rewards team in Newport Beach, CA, Omaha, NE, or Charlotte, NC.

The Total Rewards & Recognition Program Manager supports the development and delivery of Pacific Life’s enterprise recognition program and provides broad operational support across our Total Rewards programs in partnership with the SVP, Global Head of Total Rewards and her leadership team. This role ensures a high-quality employee experience through strong operational execution, financial accuracy, reporting, and cross-functional partnership.

How you’ll help move us forward:

• Develop and deploy a global recognition program strategy
• Continually assess effectiveness of the program and make recommendations for future enhancements
• Manage operations of the Awardco recognition platform, including budgets, user setup, and system configuration
• Partner with People Business Partners to effectively implement the program globally and track utilization
• Partner with Payroll and Finance on reporting and reconciliations
• Provide employee and manager support, troubleshooting, training, and processing of recognition requests
• Serve as main point of contact for vendor partnership

• Contribute to enterprise Total Reward strategies, communications, processes, policies and employee-facing resources (e.g., tuition reimbursement, life and work events, new hire programs, etc).
• Support compensation programs including executive updates and summaries, job architecture updates, and communications.
• Support benefits programs including data reviews, vendor reporting, eligibility audits, and open enrollment.
• Oversee and maintain reports, analytics, and documentation across compensation, benefits, and recognition.

The experience you bring:

• 5+ years of HR, Total Rewards, HRIS, or related experience preferred.

• Strong communication, problem-solving, and cross-functional collaboration.

• Strong analytical and operational skills with high attention to detail.

• Customer-focused approach with experience supporting employees and leaders.

• Experience with Awardco or another recognition platform, HR technology, compensation, or benefits programs is a plus.

You can be who you are.

People come first here. We’re committed to an inclusive workforce. Learn more about how we create a welcoming work environment at www.pacificlife.com. What’s life like at Pacific Life? Visit Instagram.com/lifeatpacificlife. 

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Base Pay Range:

The base pay range noted represents the company’s good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay.

Your Benefits Start Day 1  
 

Your wellbeing is important to Pacific Life, and we’re committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we’ve got you covered.

• Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents

• Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off

• Paid Parental Leave as well as an Adoption Assistance Program

• Competitive 401k savings plan with company match and an additional contribution regardless of participation

You Can Be Who You Are

We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential.

What’s life like at Pacific Life? Visit Instagram.com/lifeatpacificlife

EEO Statement:

Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.