Total Rewards Manager - Human Resources

Grand Canyon Education (GCE) is a rapidly growing educational service company that has long been an industry leader in providing educational, operational, and technological support services to the post-secondary education sector. Formerly part of Grand Canyon University (GCU), GCE still works closely with GCU to benefit thousands of students, families, and the local inner-city community. We put people first, drive innovation, and do good in the community that we live and work in.

We are seeking a Total Rewards Manager (TRM) to join our team. The TRM is responsible for the design, implementation, administration and oversight of compensation and benefit programs for both Grand Canyon Education, Inc. and its client, Grand Canyon University. This is a key role, reporting to the AVP, Human Resources, which will contribute to the company’s continued growth and profitability by ensuring that pay structures and benefit plans are cost-effective and remain competitive to attract and retain a quality workforce.

Location: 2600 W. Camelback Road, Phoenix AZ

Schedule: Hybrid

Benefits: Full benefit portfolio including tuition package

What You Will Do:
Compensation Expertise and Benefit Strategy: Draft and implement compensation and benefit related policies. Monitor effectiveness of programs and make recommendations for changes, model cost impact and present recommendations.  Research best practices through surveys and other information sources. Develop effective and compelling compensation and benefit training and communications strategies, tools, and processes to optimize perceived value, improve employee engagement and ensure regulatory compliance. Manage design and development of compensation strategy and structure to ensure internal equity, competitive salary levels and regulatory compliance. 

Total Rewards Philosophy: Manage the design, delivery and administration of all compensation and benefit programs and processes. Develop and maintain salary pay structure and position title framework for staff.  Oversee administration of special compensation programs including faculty and DOE-regulated enrollment operations compensation programs and collaborate with leaders to ensure competitive positioning. Identify, develop and implement/deliver training, marketing and/or educational tools to communicate and educate employees on benefit policies, procedures, programs, and systems. 

Analytics and Reporting/HR Systems: Collaborate and provide counsel to the Executive team, HR Business Partners, Talent Acquisition and Workday HMS teams regarding compensation solutions, issues, job bands/grade levels, job descriptions, etc. Partner with benefits consultant/broker to assess and analyze current trends and self-funded financial performance of our company benefit plans; provides regular reporting and strategic recommendations based on company and employee requirements and fiscal drivers.

Compliance: Ensure compliance with all compensation and benefit related laws and regulations including FLSA, ACA, FMLA, ADA, EEOC, ERISA, HIPAA. Manage employee benefit and wellness programs to include plan negotiations, renewal, changes, legal compliance and roll out of benefits to employees. Assist with 401k plan, including Plan Administrator duties, planning quarterly meetings with the committee, as well as all ongoing compliance, reporting and filing requirements.

Leadership: Build and maintain strong partnerships with HR team members, Finance, Payroll, IT, Legal and external partners. Mentor, train, and performance manage assigned staff. Manage vendor relationships with benefits brokers, to include ongoing evaluation for competitive offerings and efficiencies. Manages the HR Benefits and Compensation Team. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Supervise the daily responsibilities for the Total Rewards Supervisor; trains and mentors to promote professional growth and high-performance. Respond to escalated benefit inquiries, assess employees’ needs and advise counsel and employees appropriately, provide options for resolution within a timely manner. Provide a positive example to students by supporting the University’s Doctrinal Statement, Ethical Position Statement and Mission of Grand Canyon University

What You Will Have:

• Bachelor’s degree in human resources, business, or a related field.
• Minimum five years’ experience in a Total Rewards Manager role, preferably administering policies relating to benefits (group health/dental/vision, group life, employee assistance plans, disability, 401k, workers’ compensation, education plans, flex spending arrangements and employee assistance programs), payroll and pay practices, time-off policies, FMLA, etc. for in-state and multi-state employees.
• Must pass pre-employment background investigation.

Why Work at GCE:

• Exceptional workplace benefits include medical, dental, vision, life and disability insurance, flexible spending accounts, a 401K savings plan
• Generous time off plan and 11 paid holidays
• Paid time off to volunteer in the community or at GCU sponsored events
• Free covered parking
• We also offer full-time employees, their spouses, and dependent children an Education Tuition Discount Program

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