Total Rewards & Benefits Manager

Description

About our company: 

Bakerly, a happy family-owned company, is proud to be home to one of the fastest-growing brands in the U.S. food industry! Our mission is to craft high-quality bakery products like those enjoyed by millions of families in France. Our reason for being is simple: To inspire moments of joy and connection through our love of authentic French baking, one batch at a time. 

At Bakerly, our teams are guided by core values that define who we are and how we work: Honesty in everything we do, reliability in how we deliver, collaboration in every outcome, positivity in the face of challenges, and a commitment to excellence that pushes us to go the extra mile. 

Our offices located in Miami, FL, Easton, PA, and San Antonio, TX, will make you feel right at home. Please visit our website to learn more about our delicious French crêpes, golden chocolate croissants, fluffy pancakes, and our large range of outstanding French brioches.

Job Description: 

The Benefits & Total Rewards Manager is responsible for the strategic design, governance, administration, and continuous improvement of Bakerly’s total rewards programs, including compensation, benefits, wellness initiatives, leave management, and payroll operations oversight across all company locations.

This role ensures that Bakerly’s total rewards programs remain competitive, compliant, cost-effective, and aligned with the organization's business objectives, culture, and employee value proposition. The Manager partners closely with People leadership, Finance, Payroll, Accounting, and site HR teams to develop and execute programs that attract, retain, motivate, and reward talent while delivering an exceptional employee experience.

The position serves as the subject matter expert for compensation, benefits, payroll governance, leave administration, and wellness programs, ensuring consistency, compliance, and operational excellence across all locations. While day-to-day administrative activities may be supported by HR and Payroll team members, this role maintains ownership of program strategy, vendor management, compliance, process improvement, reporting, and employee guidance.

This position plays a critical role in supporting Bakerly's growth by ensuring employees are rewarded fairly and competitively while upholding our core values of honesty, reliability, collaboration, positivity, and excellence.

 
Total Rewards Strategy & Program Management

• Lead the development, implementation, and continuous improvement of Bakerly's Total Rewards strategy, including compensation, benefits, wellness, recognition, and leave programs. 
• Partner with the Head of People to ensure total rewards programs support business objectives, workforce planning, talent      acquisition, retention, and employee engagement goals. 
• Evaluate market trends, benchmarking data, and industry best practices to maintain competitive and sustainable reward programs. 
• Develop recommendations for compensation structures, benefit offerings, and employee wellbeing initiatives that enhance the      employee value proposition. 
• Manage relationships with external vendors, brokers, consultants, and service providers to optimize program effectiveness and      cost efficiency.

Compensation Management

• Partner with the Head of People to develop and maintain Bakerly's compensation philosophy, salary structures, job leveling framework, and pay practices. 
• Conduct market pricing, compensation benchmarking, and internal equity analyses. 
• Support annual compensation planning processes, including merit increases, promotions, salary adjustments, and incentive      programs. 
• Prepare compensation reports and analytics to support leadership decision-making. 
• Monitor compensation trends and regulatory developments to ensure competitiveness and compliance. 
• Provide guidance to People Business Partners and managers on compensation-related matters.

Benefits Administration & Governance

• Oversee the administration of employee benefits programs including medical, dental, vision, life insurance, disability, retirement plans, and voluntary benefits. 
• Ensure effective delivery, communication, and compliance of all benefits programs across company locations. 
• Lead annual open enrollment planning, execution, employee communications, and vendor coordination. 
• Serve as the primary escalation point for complex benefits issues and employee inquiries. 
• Monitor benefits utilization, cost trends, and employee feedback to identify opportunities for program enhancements. 
• Oversee benefits reconciliation processes and ensure accurate coordination between benefits providers, payroll, and accounting teams. 
• Ensure compliance with all applicable federal, state, and local regulations governing employee benefit plans.
• Lead the development and execution of employee wellness and wellbeing initiatives that support physical, mental, emotional, and financial health. 

Payroll Operations Oversight

• Provide strategic oversight of payroll operations across all Bakerly entities, ensuring accurate, timely, and compliant payroll processing. 
• Direct and support the Payroll Administrator, establishing controls, standards, and processes that ensure payroll accuracy and consistency. 
• Partner with Finance, Accounting, and HR teams to ensure seamless integration between payroll, benefits, compensation,    timekeeping, and leave administration. 
• Review payroll audits, exception reports, reconciliations, and compliance controls to mitigate risk and ensure data integrity. 
• Ensure payroll processes comply with federal, state, and local wage and hour regulations, tax requirements, and company      policies. 
• Drive payroll process improvements, automation initiatives, and system optimization efforts to improve efficiency and      employee experience. 
• Establish and maintain payroll governance documentation, policies, procedures, and internal controls. 
• Serve as the escalation point for complex payroll matters and compliance-related issues.

Leave of Absence Management

• Oversee company-wide leave programs, including FMLA, ADA accommodations, short-term disability, long-term disability, paid leave programs, and company leave policies. 
• Ensure consistent application and compliance with federal, state, and local leave regulations. 
• Manage complex leave cases in partnership with HR leadership, legal counsel, managers, and third-party administrators. 
• Ensure timely communication, documentation, payroll coordination, and return-to-work processes. 
• Monitor leave trends and identify opportunities to improve employee support and program effectiveness.
• Manage worker’s compensation for all locations 

HR Analytics, Reporting & Compliance

• Develop and maintain Total Rewards, benefits, payroll, compensation, and leave-related metrics and dashboards. 
• Provide meaningful analytics and insights that support workforce planning and data-driven decision-making. 
• Monitor key performance indicators including benefits utilization, payroll accuracy, leave trends, compensation competitiveness, and employee participation rates. 
• Prepare executive-level reports and recommendations for People leadership and senior management. 
• Ensure compliance with all applicable employment, payroll, benefits, and compensation regulations. 
• Support audits, regulatory reporting requirements, and internal compliance reviews.

In addition to the specific duties outlined, you may be required to perform other tasks and responsibilities as deemed necessary by your manager. These tasks will be relevant to your role and within the scope of your area of expertise.
 

Requirements

Education

• Bachelor’s degree in human resources, Business Administration or related field or equivalent work experience.

Experience

• 3+ years HR experience in benefits or payroll administration
• HRIS and payroll system experience
• Experience working with benefits vendors

Skills

• Knowledge of FMLA, ADA, and benefits compliance
• Strong analytical and organizational skills

Job Type:

Full-time, on premises

Location:

Easton, PA

Benefits and Perks:

• Competitive salary and performance-based bonus incentives.
• Comprehensive health, dental, and vision insurance packages.
• Employer-paid life insurance and long-term disability
• Flexible spending accounts (FSA).
• Additional supplemental insurance program offered, including life, critical, accidental, short-term disability
• Free stress-management counseling and discounts on health and fitness products.
• Generous PTO policy and 401k plan with a 3% employer match.
• 9 paid company holidays 
• 40% discount on all company products.

We are committed to ensuring a diverse and inclusive workplace, free from discrimination. Our recruitment process is based solely on individual qualifications and skills, without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We adhere to all applicable laws and regulations regarding non-discrimination in employment.