At El Rancho Supermercado, how we work is defined by shared values that include absolute integrity, respect, and collaboration. However, it's more than that; it's smart and highly driven people united in purpose to serve one another.
Bring your energy and unique perspective and you'll have the opportunity to grow with us professionally, personally, and financially. You will be part of a team that genuinely cares about helping you succeed, and you will work alongside talented colleagues while making a difference in our communities.
POSITION SUMMARY:
The Tortilla Molinero is responsible for providing a well-stocked and well-maintained department while providing superior customer service. The individual will prepare, package, and merchandise fresh product on a daily basis while maintaining company core values.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
The essential duties and responsibilities of this position include, but are not limited to, the following:
- Proven track of providing excellent results, shows persistence and perseverance;
- Dedicated to meeting expectations of internal and external customers. Demonstrates care and compassion for people; shows empathy and concern. Able to build and maintain positive team relationships, relates well to diverse people; is approachable;
- Maintains standards for quality, cleanliness, organization, customer service, safety, loss prevention, sanitation, store conditions and food safety;
- Operates Tortilla processor/machinery;
- Count, bag, and label tortilla batches;
- Drive customer service
- Maintain product freshness
- Order inventory
- Make & package tortillas, chips, tostadas and all other products in the department
- Ensure coolers are cleaned and organized and maintain cooler temperature logs
- Maintain cleanliness of tortilla machinery
- All other duties as assigned.
Customer Service:
- Demonstrates personal Customer Service excellence. Engages with customers always;
- Improves speed and efficiency of service provided.
SKILLS AND QUALIFICATIONS:
- High School Diploma or equivalent;
- Basic kitchen skills; tortilleria department experience a plus.
- Customer Service and retail experience desirable.
- Bilingual in English and Spanish
- Valid Food Handlers Card;
PHYSICAL DEMANDS AND WORK CONDITIONS:
The physical demands and work conditions below represent those that must be met to successfully perform the essential functions of this job. Some requirements may be modified to accommodate individuals with disabilities:
- WALKING: Continuously, throughout shift, while moving about the store and handling merchandise.
- STANDING: Continuously, throughout shift.
- LIFTING: Ability to lift up to 25 lbs. and occasionally lift up to 50 lbs.
IMPORTANT DISCLAIMER NOTICE
The job duties, elements, responsibilities, skills, functions, experience, educational factors, and the requirements and conditions listed in this job description are representative only and not exhaustive of the tasks that an employee may be required to perform. The Employer reserves the right to revise this job description at any time and to require employees to perform other tasks as circumstances or conditions of its business or the work environment change.
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What We Do
Heritage Grocers Group is a specialty, ethnic food retailer that offers an extensive assortment of both traditional and specialty grocery items to the communities it serves. Heritage Grocers Group is headquartered in Ontario, California, and currently operates in 6 states: California, Nevada, Arizona, Illinois, Kansas, and Texas with a total of 58 stores under the Cardenas Markets banner, 21 stores under the Tony’s Fresh Market banner, 7 stores under the Los Altos Ranch Market banner, and 29 stores under the El Rancho Supermercado banner.






