Tooling Engineer

At Anaplan, we are a team of innovators focused on optimizing business decision-making through our leading AI-infused scenario planning and analysis platform so our customers can outpace their competition and the market.

What unites Anaplanners across teams and geographies is our collective commitment to our customers’ success and to our Winning Culture.

Our customers rank among the who’s who in the Fortune 50. Coca-Cola, LinkedIn, Adobe, LVMH and Bayer are just a few of the 2,400+ global companies who rely on our best-in-class platform.

Our Winning Culture is the engine that drives our teams of innovators. We champion diversity of thought and ideas, we behave like leaders regardless of title, we are committed to achieving ambitious goals, and we love celebrating our wins – big and small.

Supported by operating principles of being strategy-led, values-based and disciplined in execution, you’ll be inspired, connected, developed and rewarded here. Everything that makes you unique is welcome; join us and let’s build what’s next - together!

This role is crucial in bridging the gap between our core engineering teams, ongoing projects, and the internal consumers of our platform. You will act as a key enabler, ensuring that our engineering teams can build and deploy services consistently, securely, and at scale.  At Anaplan we host our customer workspaces on Kubernetes clusters deployed in different regions around the world. From time to time we need to move our customers between these clusters, migrate workspaces from data centers to cloud environments, and perform re-pooling operations to optimize resource allocation.

The ideal candidate will be passionate about developer experience, automation, and building robust, self-service platforms. You will be an advocate for best practices and a driving force for platform adoption and engagement across the organization.

On a day-to-day basis, you will be:

• Executing migrations : DC to cloud migrations for chosen customers, and re-pooling operations for projects using our specialized tooling and CI/CD pipelines
• Act as a Bridge:Serve as a primary point of contact and facilitator between central platform teams and various engineering and project teams to ensure smooth collaboration and alignment.
• Promote Platform Usage:Champion the adoption and effective use of the platform's tools and services, providing guidance and support to development teams to maximize their productivity.
• Standardise Pattern Usage:Develop and enforce standardised patterns for infrastructure, deployment, and security to ensure consistency, reliability, and compliance across all services.
• Drive Engagement:Actively engage with the developer community through workshops, documentation, and direct support to build a strong feedback loop and foster a culture of shared ownership.
• Facilitate Onboarding:Streamline the onboarding process for new teams and services, providing them with the necessary tools, documentation, and support to get up and running quickly.
• Gather and Action Feedback:Establish channels to continuously gather feedback from platform users and translate it into actionable improvements for the platform roadmap.
• Participating in on-call rotations to support critical migration activities

Required:

• Degree in Computer Science, equivalent degree, or demonstrated experience working in a technology company
• Proven experience in a Platform Engineering, DevOps, or Site Reliability Engineering (SRE) role.
• Strong understanding of cloud computing platforms (e.g., AWS, Azure, GCP).
• Hands-on experience with Infrastructure as Code (IaC) tools such as Terraform or CloudFormation.
• Proficiency with containerisation and orchestration technologies (e.g., Docker, Kubernetes).
• Solid experience with CI/CD principles and tools (e.g., ArgoCD, Jenkins, Git ).
• Excellent scripting and automation skills (e.g., Python, Go, Bash).
• Excellent communication skills with the ability to convey technical information clearly to both technical and non-technical audiences
• Customer-focused mindset with the ability to empathize with customer concerns during critical migrations

Desired Experience:

• Quick learner with a genuine desire to understand sophisticated systems and software behavior
• Genuine passion for problem solving with the persistence needed to resolve complex technical issues
• Strong analytical skills with a methodical approach to troubleshooting
• Ability to work effectively under time constraints within an exciting, fast-paced environment
• Ability to switch focus as priorities change and manage multiple concurrent activities
• Exceptional communication and interpersonal skills, with a proven ability to work effectively with technical and non-technical stakeholders.
• A customer-centric mindset with a passion for improving developer experience and productivity.
• Knowledge of the Anaplan platform, UI, and Admin screens. When you work with customers they may ask you to guide them through the Anaplan interface. Familiarity with Anaplan will enable you to provide effective guidance and support

We believe attracting and retaining the best talent and fostering an inclusive culture strengthens our business. DEIB improves our workforce, enhances trust with our partners and customers, and drives business success. Build your career in a place where diversity, equity, inclusion and belonging aren’t just words on paper – this is what drives our innovation, it’s how we connect, and it contributes to what makes us a market leader. We believe in a hiring and working environment where all people are respected and valued, regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique. We hire you for who you are, and we want you to bring your authentic self to work every day!

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request accommodation.

It has come to our attention that fraudulent and fictitious job opportunities are being circulated on the Internet. Prospective candidates are being contacted by certain individuals, mainly through telephone calls, emails and correspondence, claiming they are representatives of Anaplan. The main purpose of these correspondences and announcements is to obtain privileged information from individuals.

Anaplan does not:

• Extend offers to candidates without an extensive interview process with a member of our recruitment team and a hiring manager via video or in person.
• Send job offers via email. All offers are first extended verbally by a member of our internal recruitment team whenever possible and then followed up via written communication.

All emails from Anaplan would come from an @anaplan.com email address. Should you have any doubts about the authenticity of an email, letter or telephone communication purportedly from, for, or on behalf of Anaplan, please send an email to [email protected] before taking any further action in relation to the correspondence.

At Anaplan, we are a team of innovators focused on optimizing business decision-making through our leading AI-infused scenario planning and analysis platform so our customers can outpace their competition and the market.

What unites Anaplanners across teams and geographies is our collective commitment to our customers’ success and to our Winning Culture.

Our customers rank among the who’s who in the Fortune 50. Coca-Cola, LinkedIn, Adobe, LVMH and Bayer are just a few of the 2,400+ global companies who rely on our best-in-class platform.

Our Winning Culture is the engine that drives our teams of innovators. We champion diversity of thought and ideas, we behave like leaders regardless of title, we are committed to achieving ambitious goals, and we love celebrating our wins – big and small.

Supported by operating principles of being strategy-led, values-based and disciplined in execution, you’ll be inspired, connected, developed and rewarded here. Everything that makes you unique is welcome; join us and let’s build what’s next - together!

This role is crucial in bridging the gap between our core engineering teams, ongoing projects, and the internal consumers of our platform. You will act as a key enabler, ensuring that our engineering teams can build and deploy services consistently, securely, and at scale.  At Anaplan we host our customer workspaces on Kubernetes clusters deployed in different regions around the world. From time to time we need to move our customers between these clusters, migrate workspaces from data centers to cloud environments, and perform re-pooling operations to optimize resource allocation.

The ideal candidate will be passionate about developer experience, automation, and building robust, self-service platforms. You will be an advocate for best practices and a driving force for platform adoption and engagement across the organization.

On a day-to-day basis, you will be:

• Executing migrations : DC to cloud migrations for chosen customers, and re-pooling operations for projects using our specialized tooling and CI/CD pipelines
• Act as a Bridge:Serve as a primary point of contact and facilitator between central platform teams and various engineering and project teams to ensure smooth collaboration and alignment.
• Promote Platform Usage:Champion the adoption and effective use of the platform's tools and services, providing guidance and support to development teams to maximize their productivity.
• Standardise Pattern Usage:Develop and enforce standardised patterns for infrastructure, deployment, and security to ensure consistency, reliability, and compliance across all services.
• Drive Engagement:Actively engage with the developer community through workshops, documentation, and direct support to build a strong feedback loop and foster a culture of shared ownership.
• Facilitate Onboarding:Streamline the onboarding process for new teams and services, providing them with the necessary tools, documentation, and support to get up and running quickly.
• Gather and Action Feedback:Establish channels to continuously gather feedback from platform users and translate it into actionable improvements for the platform roadmap.
• Participating in on-call rotations to support critical migration activities

Required:

• Degree in Computer Science, equivalent degree, or demonstrated experience working in a technology company
• Proven experience in a Platform Engineering, DevOps, or Site Reliability Engineering (SRE) role.
• Strong understanding of cloud computing platforms (e.g., AWS, Azure, GCP).
• Hands-on experience with Infrastructure as Code (IaC) tools such as Terraform or CloudFormation.
• Proficiency with containerisation and orchestration technologies (e.g., Docker, Kubernetes).
• Solid experience with CI/CD principles and tools (e.g., ArgoCD, Jenkins, Git ).
• Excellent scripting and automation skills (e.g., Python, Go, Bash).
• Excellent communication skills with the ability to convey technical information clearly to both technical and non-technical audiences
• Customer-focused mindset with the ability to empathize with customer concerns during critical migrations

Desired Experience:

• Quick learner with a genuine desire to understand sophisticated systems and software behavior
• Genuine passion for problem solving with the persistence needed to resolve complex technical issues
• Strong analytical skills with a methodical approach to troubleshooting
• Ability to work effectively under time constraints within an exciting, fast-paced environment
• Ability to switch focus as priorities change and manage multiple concurrent activities
• Exceptional communication and interpersonal skills, with a proven ability to work effectively with technical and non-technical stakeholders.
• A customer-centric mindset with a passion for improving developer experience and productivity.
• Knowledge of the Anaplan platform, UI, and Admin screens. When you work with customers they may ask you to guide them through the Anaplan interface. Familiarity with Anaplan will enable you to provide effective guidance and support

We believe attracting and retaining the best talent and fostering an inclusive culture strengthens our business. DEIB improves our workforce, enhances trust with our partners and customers, and drives business success. Build your career in a place where diversity, equity, inclusion and belonging aren’t just words on paper – this is what drives our innovation, it’s how we connect, and it contributes to what makes us a market leader. We believe in a hiring and working environment where all people are respected and valued, regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique. We hire you for who you are, and we want you to bring your authentic self to work every day!

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request accommodation.

It has come to our attention that fraudulent and fictitious job opportunities are being circulated on the Internet. Prospective candidates are being contacted by certain individuals, mainly through telephone calls, emails and correspondence, claiming they are representatives of Anaplan. The main purpose of these correspondences and announcements is to obtain privileged information from individuals.

Anaplan does not:

• Extend offers to candidates without an extensive interview process with a member of our recruitment team and a hiring manager via video or in person.
• Send job offers via email. All offers are first extended verbally by a member of our internal recruitment team whenever possible and then followed up via written communication.

All emails from Anaplan would come from an @anaplan.com email address. Should you have any doubts about the authenticity of an email, letter or telephone communication purportedly from, for, or on behalf of Anaplan, please send an email to [email protected] before taking any further action in relation to the correspondence.