Tool Operations Manager

Posted 13 Days Ago
Be an Early Applicant
Pune, Mahārāshtra, IND
In-Office
Senior level
Internet of Things • Energy
The Role
Lead lifecycle and business ownership of enterprise security tools: evaluate, onboard, deploy, sustain, upgrade, integrate, and retire platforms. Manage vendors and licensing, define service models and governance, drive process improvements and user adoption, develop dashboards and reporting, ensure compliance and audit readiness, and translate operational findings into stakeholder action plans.
Summary Generated by Built In
In This Role, Your Responsibilities Will Be:
    • Lead the operational lifecycle of centrally hosted security tools, including evaluation, onboarding, deployment, sustainment, upgrades, integrations, and retirement. 
    • Serve as the business owner for enterprise-delivered security platforms, establishing service expectations, support models, operating procedures, and performance metrics.
    • Manage vendor relationships, licensing agreements, renewals, escalations, and roadmap reviews to maximize value and service reliability
    • Drive continuous improvement initiatives related to tool operations, user adoption, data quality, and process effectiveness. 
    • Collaborate with product security, engineering, infrastructure, supply chain, and business teams to establish scalable workflows and user enablement programs. 
    • Develop and maintain dashboards, metrics, and reporting that provide insight into service performance, platform health, vulnerability operations, and software supply chain visibility.
    • Ensure operational procedures, governance documentation, and audit-ready evidence are maintained to support compliance and secure development practices.
    • Translate operational findings and emerging risks into actionable recommendations and improvement plans for stakeholders.

 
Who You Are:
    • You build collaborative relationships across organizational boundaries and communicate effectively with both technical and non-technical stakeholders. You use data and insights to guide decisions, establish structure and accountability, and continuously seek opportunities to improve processes and outcomes. You balance strategic thinking with operational excellence, enabling teams to achieve sustainable results while delivering value through enterprise security platforms.

 
For This Role, You Will Need:
    • Bachelor’s degree in Cybersecurity, Information Technology, Engineering, Computer Science, or a related field, or equivalent relevant experience. 
    • Experience in cybersecurity operations, enterprise tool administration, IT service delivery, product security tooling, or related technology operations. 
    • Experience supporting both SaaS and on-premises platforms. 
    • Demonstrated expertise in vendor management, service governance, process improvement, reporting, stakeholder engagement, and operational problem-solving.
    • Strong written and verbal communication skills with the ability to work effectively in cross-functional environments.

 
Preferred Qualifications That Set You Apart:
    • Experience with enterprise security platforms such as Black Duck and related software composition analysis solutions.
    • Knowledge of Software Bill of Materials (SBOM) processes, vulnerability management workflows, case management systems, and security tool integrations. 
    • Understanding of software supply chain security, open-source risk management, compliance requirements, and audit readiness practices.
    • Experience working in a matrixed global organization supporting multiple business units and stakeholders.

 
Our Culture & Commitment to You:
  • At Emerson, we foster a workplace where every employee is valued, respected, and empowered to grow. We believe that diverse perspectives inspire stronger innovation and better outcomes for our customers, colleagues, and communities. We are committed to creating an inclusive environment where individuals can contribute their best work and thrive professionally. Flexible work arrangements may be available based on business needs and leadership guidance. Travel for this role may be required up to 10%.
     

    #LI-MG1


Skills Required

  • Bachelor's degree in Cybersecurity, IT, Engineering, Computer Science or equivalent experience
  • Experience in cybersecurity operations, enterprise tool administration, IT service delivery, or product security tooling
  • Experience supporting both SaaS and on-premises platforms
  • Demonstrated expertise in vendor management, service governance, licensing, renewals, escalations, and roadmap reviews
  • Experience with process improvement, reporting, dashboards, stakeholder engagement, and operational problem-solving
  • Strong written and verbal communication skills and ability to work cross-functionally
  • Experience with enterprise security platforms such as Black Duck and SCA solutions
  • Knowledge of SBOM processes, software supply chain security, and open-source risk management
  • Familiarity with vulnerability management workflows and case management systems
  • Experience working in a matrixed global organization supporting multiple business units

Emerson Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Emerson and has not been reviewed or approved by Emerson.

  • Retirement Support Retirement programs have been strengthened with a 401(k) plus company-supported contributions such as profit sharing and a recent cash-balance transition for certain participants. These features are positioned as differentiators among large industrial peers.
  • Equity Value & Accessibility An employee stock purchase plan introduced in 2026 enables discounted share purchases via payroll deductions. This adds an accessible ownership element to the total rewards mix.
  • Leave & Time Off Breadth The package includes PTO, holidays, sick leave, and parental leave within a broad benefits suite. Coverage breadth aligns with large-employer norms across locations, though specifics vary.

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The Company
HQ: Saint Louis, MO
50,857 Employees
Year Founded: 1890

What We Do

At Emerson, we’re passionate about what we do. By fusing decades of technology and engineering expertise, Emerson continues to solve some of the world’s most complex challenges with innovative solutions for customers in industrial, commercial, and residential markets. We recruit the greatest talent and apply the best technologies to benefit our customers worldwide. Automation Solutions is a leader in helping process and discrete manufacturers automate and optimize production processes through our best-in-class technologies and industry expertise. Commercial & Residential Solutions develops technologies and services that improve human comfort, safeguard food, protect the environment, enable sustainable food waste disposal, and support efficient construction and maintenance of buildings and municipal infrastructure. Emerson has a wide range of industry knowledge, manufacturing expertise, and technological innovation around the world. Join our next generation of leaders today.

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