Tool Hire Supervisor

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Croydon, Greater London, England
In-Office
eCommerce • Retail • Sales
The Role

Are you based in the Croydon area? Do you have supervisory experience in the Tool/Plant Hire industry? Do you have a passion for working with people and enjoy a varied, active role?

At Jewson, part of Stark UK, we believe that our greatest asset is our people! We're not just a team; we’re a vibrant community driven by decency, passion, and pride in everything we do. We are committed to creating a dynamic workplace where everyone can thrive and unleash their full potential. If you’re looking for a place where your ideas are not just welcomed but celebrated, you’ve found your home! 

 

What You’ll Be Doing 

Deliver day-to-day tool hire activities, deploying resource to ensure efficient, effective and safe operations  
Lead by example in developing strong relationships through regular customer interaction, supporting the team to maximise growth through pro-active cross selling 
Provide guidance and constructive feedback to team members, assisting in their development and supporting them to deliver a high-quality customer experience 
Deliver and collect customer orders in a timely manner, ensuring orders are accurate and all equipment is secured and loaded/offloaded safely in accordance with company procedures 
Support branch colleagues in building knowledge and competence in tool hire product 
Ensure tool hire standards are always maintained 
Ensure inventory and availability levels are appropriate to meet customer needs, collaborating across the local network 

 

What We’re Looking For 

Supervision - Effective supervision of the branch tool hire team in support of Branch Manager 

Sales - Effective contribution to Tool hire growth & profitability vs target by actively cross-selling and upselling to customers 
 

Enthusiasm - You radiate positivity and possess an unyielding passion for the merchant world. 

Decency - You embody honesty and integrity, contributing to a workplace built on respect and ethics 

Team Spirit - You thrive in collaborative settings, believing that together we can achieve greatness. 

Pride - You take pride in your work and are dedicated to producing top-notch results. 

 

Why Choose Us? 

Quality - We’re unwavering in our commitment to providing outstanding products and service that exceed our customers’ expectations. 

Supportive Environment - Join a culture that prioritises your growth, with the resources and support you need to excel. 

Professional Development - We are invested in your success! Explore our apprenticeships, training, and mentoring programs designed to elevate your career. 

Great Benefits - Enjoy a compelling package that includes a competitive salary, bonuses, pension schemes, and life assurance, among many other perks! 

Work-Life Balance - We value your well-being and offer flexible working hours and a hybrid working model to help you find your ideal rhythm. 

 

What's Next 

If your application is successful, our Talent team will reach out to arrange an interview and answer any questions you may have. We are committed to providing reasonable adjustments to ensure you can perform at your best throughout the application and interview process. 

 

Are you ready to elevate your career and join a team that is passionate about delivering exceptional service? We can’t wait to hear from you! 

**Please note: a driving license is essential for this role**

Branch opening hours: Monday-Friday 06:00am-19:00pm, Saturday 07:00am-16:00pm, Sunday 10:00am-16:00pm

Location: Jewson, 1, off, 1A Queensway, Purley Way, Croydon CR0 4BD

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The Company
Capital Region
4,857 Employees
Year Founded: 1896

What We Do

STARK Group is a leading business-to-business distributor of heavy building materials for the construction industry in Europe, with a strategic focus on serving professional builders.

STARK Group has a net sales of EUR 7 billion, operates in the UK, Germany, Austria, Denmark, Sweden, Finland, and Norway and employs more than 20,000 people.

The Group lives and breathes to serve professional craftsmen with heavy building materials all the way from the Austrian Alps to Tromsø, close to the Arctic circle and everywhere in between. We empower professional builders with insights, product knowledge and sound advice, as well as advise suppliers about market developments and customer feedback.

STARK Group is aiming to reach net zero emissions by 2050 across the entire business, is a signatory to the UN Global Compact, and works within fully validated science-based targets to keep global warming below 1.5°C

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