Tool Hire Assistant

Posted 10 Days Ago
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Honiton, East Devon, Devon, England, GBR
In-Office
Entry level
Retail
The Role
Supports daily tool hire operations by delivering and collecting customer orders in a 3.5-tonne van, ensuring equipment is safely loaded, secured, and documented. Conducts pre-delivery checks, cleans and tests tools, performs basic repairs, and maintains equipment readiness. Provides customer service, supports cross-selling, and helps colleagues build tool hire knowledge. The role requires a full UK driving licence and includes weekday hours plus alternate Saturdays.
Summary Generated by Built In

At  Jewson, part of Stark UK, we believe that our greatest asset is our people! We're not just a team; we’re a vibrant community driven by decency, passion, and pride in everything we do. We are committed to creating a dynamic workplace where everyone can thrive and unleash their full potential. If you’re looking for a place where your ideas are not just welcomed but celebrated, you’ve found your home!  


As a Tool Hire Assistant at Jewson, you will play a key role in ensuring 
customers receive safe, well-maintained equipment and excellent service. 
 
As part of the role, you will be required to drive a 3.5 tonne van to deliver and collect customer orders, so a full UK driving licence is essential.  

 

This is a full-time role working Monday-Friday 07:00-16:30 or 7:30-17:00, with the requirement of working every other Saturday from 08:00-12:00.    

 

What You’ll Be Doing : 

  • Deliver day-to-day tool hire activities, deploying resource to ensure efficient, effective and safe operations   
  • Lead by example in developing strong relationships through regular customer interaction, supporting the team to maximise growth through pro-active cross selling   
  • Deliver and collect customer orders in a timely manner, ensuring orders are accurate and all equipment is secured and loaded/offloaded safely in accordance with company procedures   
  • Support branch colleagues in building knowledge and competence in tool hire product   
  • Conduct pre-delivery checks to ensure tools and machinery are clean, safe, and fully operational 
  • Complete all relevant delivery paperwork and record keeping 
  • Inspect, test, and carry out basic repairs on a range of tools and small plant (e.g., breakers, saws, mixers, access equipment) 

 

What We’re Looking For   

Enthusiasm - You radiate positivity and possess an unyielding passion for the merchant world.   

Decency - You embody honesty and integrity, contributing to a workplace built on respect and ethics   

Team Spirit - You thrive in collaborative settings, believing that together we can achieve greatness.   

Pride - You take pride in your work and are dedicated to producing top-notch results.   

   

Why Choose Us?   

Quality - We’re unwavering in our commitment to providing outstanding products and service that exceed our customers’ expectations.   

Supportive Environment - Join a culture that prioritises your growth, with the resources and support you need to excel.   

Professional Development - We are invested in your success! Explore our apprenticeships, training, and mentoring programs designed to elevate your career.   

Great Benefits - Enjoy a compelling package that includes a competitive salary, bonuses, pension schemes, and life assurance, among many other perks!   

   

What's Next   

If your application is successful, our Talent team will reach out to arrange an interview and answer any questions you may have. We are committed to providing reasonable adjustments to ensure you can perform at your best throughout the application and interview process.   

   

Are you ready to elevate your career and join a team that is passionate about delivering exceptional service? We can’t wait to hear from you!   

Skills Required

  • Full UK driving licence
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The Company
20,000 Employees

What We Do

STARK is one of the United Kingdom's largest retailers and distributors of building and construction materials. The company serves as a preferred local partner for professional builders, offering a wide array of building materials, specialized services, and expert advice to support construction projects across the region.

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