Tool Hire Assistant

Posted 11 Days Ago
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Peterborough, Cambridgeshire, England, GBR
In-Office
Entry level
Retail
The Role
Operate the branch tool hire service: deliver and collect customer orders using a 3.5t van with trailer, maintain tool hire standards and inventory, support and coach colleagues, and build customer relationships to maximise sales and service.
Summary Generated by Built In

At Jewson, part of Stark UK, we believe that our greatest asset is our people! We're not just a team; we’re a vibrant community driven by decency, passion, and pride in everything we do. We are committed to creating a dynamic workplace where everyone can thrive and unleash their full potential. If you’re looking for a place where your ideas are not just welcomed but celebrated, you’ve found your home! 

This is a full-time role working Monday-Friday 7:30-1700, and every other Saturday from 08:00-12:00  

As part of the role, you will be required to drive a 3.5 tonne van with a trailer to deliver and collect customer orders, so a full UK driving licence is essential. 

 

What You’ll Be Doing 

  • Deliver day-to-day tool hire activities, deploying resource to ensure efficient, effective and safe operations 

  • Lead by example in developing strong relationships through regular customer interaction, supporting the team to maximise growth through pro-active cross selling 

  • Provide guidance and constructive feedback to team members, assisting in their development and supporting them to deliver a high-quality customer experience 

  • Deliver and collect customer orders in a timely manner, ensuring orders are accurate and all equipment is secured and loaded/offloaded safely in accordance with company procedures 

  • Support branch colleagues in building knowledge and competence in tool hire products 

  • Ensure tool hire standards are always maintained 

  • Ensure inventory and availability levels are appropriate to meet customer needs, collaborating across the local network 

 

What We’re Looking For 

Enthusiasm - You radiate positivity and possess an unyielding passion for the merchant world. 

Decency - You embody honesty and integrity, contributing to a workplace built on respect and ethics 

Team Spirit - You thrive in collaborative settings, believing that together we can achieve greatness. 

Pride - You take pride in your work and are dedicated to producing top-notch results. 

 

Why Choose Us? 

Quality - We’re unwavering in our commitment to providing outstanding products and service that exceed our customers’ expectations. 

Supportive Environment - Join a culture that prioritises your growth, with the resources and support you need to excel. 

Professional Development - We are invested in your success! Explore our apprenticeships, training, and mentoring programs designed to elevate your career. 

Great Benefits - Enjoy a compelling package that includes a competitive salary, bonuses, pension schemes, and life assurance, among many other perks! 

Work-Life Balance - We value your well-being and offer flexible working hours and a hybrid working model to help you find your ideal rhythm. 

 

What's Next 

If your application is successful, our Talent team will reach out to arrange an interview and answer any questions you may have. We are committed to providing reasonable adjustments to ensure you can perform at your best throughout the application and interview process. 

 

Are you ready to elevate your career and join a team that is passionate about delivering exceptional service? We can’t wait to hear from you! 

 

Skills Required

  • Full UK driving licence and ability to drive a 3.5 tonne van with trailer
  • Availability to work Monday-Friday 07:30-17:00 and alternate Saturdays 08:00-12:00
  • Customer-facing skills with ability to build relationships and cross-sell
  • Ability to load, secure and offload equipment safely in line with procedures
  • Ability to support and provide guidance to colleagues and contribute to team development
  • Basic inventory management to ensure availability and correct stock levels
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The Company
20,000 Employees

What We Do

STARK is one of the United Kingdom's largest retailers and distributors of building and construction materials. The company serves as a preferred local partner for professional builders, offering a wide array of building materials, specialized services, and expert advice to support construction projects across the region.

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