Hospitality Sales Manager

Reposted 16 Days Ago
Be an Early Applicant
Home of the Gilders, Gildersome, Leeds, England, GBR
In-Office
Mid level
Software
The Role
As Tonic Sales Manager, lead and coach a sales team to drive revenue growth through new business acquisition and account retention in the hospitality software sector.
Summary Generated by Built In

We’re looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow.

Love Work. Love Life. Be You. - is central to our success and how we give our customers the freedom to do more of what's important to them.

What does Access offer you?

We offer a blended approach to office working, encouraging you to collaborate and connect in one of our thriving offices. We deliver on what we say, taking the development of our people seriously. We’ll work with you to progress your success plan and provide opportunities to accelerate your career.

On top of a competitive salary, our wellbeing days taking you to 25 days leave a year and a health contribution, you’ll also be able to choose from a range of benefits to suit you. We’re an organisation that likes to give back, so you’ll also have three charity days allocated to support a cause that matters to you.

As Sales Manager for Tonic Ticketing, you will lead a team of Account Executives and Senior Account Executives, driving revenue growth for our variable-revenue event ticketing platform. Operating within a book-of-business model, your team balances high-impact new business acquisition with the retention and expansion of existing accounts.

This role blends strategic leadership, commercial oversight, and team development, ensuring delivery against target while fostering strong client partnerships. You will define sales strategy, coach and inspire your team, and collaborate cross-functionally to optimise processes and accelerate growth. Success in this position requires experience in hospitality software sales and a proven ability to build and sustain a high-performance, results-driven culture.

About you: You care about helping your team grow and you enjoy creating a space where people can do their best work. You are confident leading a sales team and you understand the hospitality and events world. You enjoy working with people, solving problems and finding simple ways to improve how things are done. You are comfortable making decisions, using data to guide you and shaping plans that help your team hit their goals.

Day-to-day, you will:

  • Lead, support and coach a team of Account Executives and Senior Account Executives so they can do their best work.

  • Shape the sales approach for your team, bringing together new business, account growth and strong client partnerships.

  • Work closely with teams across Access to support our clients, improve how we work and spot chances to grow.

  • Keep track of performance, pipelines and forecasts so you can make clear decisions and share simple, useful updates.

Your skills and experiences might also include:

  • Experience in software sales, ideally within hospitality or events.

  • Confidence using Salesforce for planning, forecasting and reporting.

  • A calm, clear style of leadership that helps your team grow and stay focused.

  •  An interest in improving processes and finding better ways of working.

What are we all about?

The Access Group is one of the largest UK-headquartered business management software providers. It provides solutions that empower more than 160,000 small and mid-sized organisations in commercial and non-profit sectors across Europe, USA and APAC, giving every employee the freedom to do more of what's important. Its innovative cloud solutions and integrated AI software experience across multiple Access products transform how business technology is used.

With over 9,300 talented individuals driving innovation and customer excellence, we’re shaping the future of work. And we want you to be part of it. At Access, people are at the heart of everything we do. We’re committed to creating an inclusive, high-performing culture where everyone feels valued, respected, and empowered to thrive. If you’re excited about this role - even if your experience doesn’t tick every box - you might be exactly who we’re looking for.

We believe in equality for all and the transformative power of diversity. So why not join our vibrant team, where you can love what you do, love how you live, and most importantly, be authentically you?

Let’s make a difference together.

Love Work. Love Life. Be You.

Skills Required

  • Experience in software sales, ideally within hospitality or events.
  • Confidence using Salesforce for planning, forecasting and reporting.

The Access Group Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about The Access Group and has not been reviewed or approved by The Access Group.

  • Flexible Benefits Benefits are positioned as flexible and personalized, supported by a platform that lets employees tailor their package and view total reward information. Salary sacrifice options such as Cycle to Work and holiday trading add further choice and customization.
  • Wellbeing & Lifestyle Benefits Health and wellbeing support is described as broad, spanning health cash plans, occupational health, dental cover, gym and eyecare schemes, and digital coaching resources. Lifestyle discounts and commuting-related perks are also highlighted as part of the overall offering.
  • Pay Growth & Progression Pay progression can be meaningful for some individuals, with examples of significant salary growth and promotions over time. Career development and internal growth opportunities are also framed as contributors to improved compensation outcomes for certain roles.

The Access Group Insights

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The Company
HQ: Loughborough
5,814 Employees
Year Founded: 1991

What We Do

The Access Group is one of the largest UK-headquartered providers of business management software to small and mid-sized organisations in the UK, Ireland, the US and Asia Pacific. It helps more than 100,000 customers across commercial and non-profit sectors become more productive and efficient. Its innovative Access Workspace cloud solutions transform the way business software is used, giving every employee the freedom to do more of what’s important to them. Founded in 1991, The Access Group employs approximately 6,800 people.

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