Who are we looking for?
Choice Hotels, one of the world’s largest lodging franchisors, has an exciting opportunity for a TMC Sales Manager to join our dynamic TMC Sales team supporting the Global Sales organization. The Global Sales Division is responsible for developing strong business relationships with companies and organizations across various industries to help deliver room nights and revenue to our Franchisees. As a key member of this team, you will play a critical role in growing business with Travel Management Companies and Consortia. You will oversee a ~$100M portfolio of 10-15 accounts, with a focus on driving RN revenue and RN revenue growth of 10-15% per year. The position will involve identifying, evaluating, and engaging with new TMCs that have not been previously served, and growing pull-through from the respective account portfolio.
Are you a results-driven sales professional who possesses exceptional customer relations, communication, time management, and negotiation skills? We invite you to apply today for our Manager, Travel Industry Sales role and #MakeItYourChoice.
Your Responsibilities
Strengthen relationships with TMCs and collaborate to identify ways in which Choice can better engage with travel consultants, Supplier Relations, and other personnel and leadership.
Understand the competitive landscape and Choice’s position within the TMC space and implement tactics to shift share.
Partner and communicate with corporate sellers to capitalize on opportunities.
Negotiate contract terms with TMCs and Consortiums to create a mutually beneficial agreement.
Maintain a strong grasp of customers’ purchasing processes and key success criteria, and tailor the offering to meet these needs.
Create and deliver compelling customer presentations to effectively demonstrate the Choice value proposition and its benefits.
Collaborate with the Choice B2B Marketing and TMC to develop and implement marketing plans to drive performance through the incremental PFP model.
Delegate and channel customer service and billing issues to the relevant teams within Choice while ensuring issues are resolved in a satisfactory manner.
Engage and communicate with internal stakeholders as necessary in the implementation of programs.
Utilize multiple data sources to analyze opportunities within brands and develop action plans based on findings.
Tracks trends; identifies year-over-year and month-over-month variances and implements an action plan to address negative variances or capitalize on positive variances through repeatable modeling.
Your Experience, Skills & Competencies
BA/BS degree is desired
Travel Industry experience preferred
3-5 years of successful outside B2B sales experience and/or industry-related experience
Ability to travel at least 20% of the time
Proficient in the Microsoft suite of products
Excellent verbal and written communication skills
Demonstrates key competencies to include: Drives Results, Action Oriented, Ensures Accountability
Salary Range
The salary range for this position is $89,357 to $108,750 annually, plus commission via participation in Choice’s Global Sales Incentive Plan.
The pay ranges listed are for this position and are what Choice Hotels reasonably expects to pay. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
Choice prioritizes our associate well-being by offering a comprehensive benefits program that is both competitive and flexible to help you achieve your well-being goals - here are just a few:
Competitive compensation and benefits, including medical, dental, and vision coverage
Leave and paid time-off for holidays, vacation, personal, family, volunteer, sick, jury duty, bereavement, military, and religious observance.
Financial benefits for retirement and health savings
Employee recognition programs
Discounts at Choice hotels worldwide
Your Work Location
As our TMC Sales Manager, you will be a remote based associate, working from your home. You will be required to connect virtually with Choice team members and leadership on video via Zoom, with possible periodic travel in-person to our beautiful, state-of-the-art worldwide offices in North Bethesda, MD or Scottsdale, AZ. Frequent nationwide travel will be required up to 20% of the time to visit conventions, franchisees, etc.
We provide flexibility and encourage ongoing communication with your leadership to establish expectations about your unique needs.
About Choice
Choice Hotels International, Inc. (NYSE: CHH) is one of the largest lodging franchisors in the world. With nearly 7,500 hotels, representing nearly 630,000 rooms, in 46 countries and territories, with a range of high-quality lodging options from limited service to full-service hotels in the upper upscale, upper mid-scale, midscale, extended-stay, and economy segments. We’re the hotel company for those who choose to bet on themselves – the underdog, the dreamer, the entrepreneur – because that’s who we are, too.
At Choice, we are united by the simple belief that tomorrow will be even better than today – for associates, our company, and our franchisees. At our worldwide corporate headquarters in North Bethesda, MD and St. Louis Park, MN as well as our technology center in Scottsdale, AZ, and through our associates around the globe, every voice is heard, and every idea is listened to, no matter what area of the company they come from. We are united in supporting the entrepreneurial dreams of our more than 18,000 franchise owners, which propels us forward – giving our work at Choice a purpose larger than our business.
About Choice Hotels Financial Performance
Please click here to review the highlights of our latest financial results.
*** This role is not eligible for sponsorship ***
#LI-REMOTE
Ability to model Choice’s Cultural Values: Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious and Show Integrity.
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What We Do
Choice Hotels International, Inc. (NYSE: CHH) is one of the world’s largest and most successful lodging franchisors. On August 11, 2022, Choice acquired Radisson Hotels Americas, adding nine brands and approximately 67,000 rooms to its portfolio in the United States, Canada, Latin America, and the Caribbean. With 22 brands, Choice Hotels has more than 7,500 hotels and nearly 650,000 rooms in 46 countries and territories as of August 11, 2022. The Choice® family of hotel brands provides business and leisure travelers with a broad range of high-quality lodging options from limited service to full-service hotels in the upper upscale, upper mid-scale, midscale, extended-stay, and economy segments. At our worldwide corporate headquarters in the Washington metropolitan area (North Bethesda, MD), our IT center in Scottsdale, AZ, and St. Louis Park (MN), and through our associates across the globe, we keep those hotels humming by serving as a champion for our franchisees. When you #MakeItYourChoice, you will have the environment, the tools, and the momentum to drive your career and organizational success
