ImpactAs the Shipt Associate Operations Manager located in the greater Philadelphia, PA area, you will provide on-site support for Drivers with Shipt at a Target Sortation Center. This role will liaison between the Target Sortation Center operations team and Drivers with Shipt to achieve efficiency and safety during the route dispatch process.
While no two days are the same, you will triage and escalate operational concerns or technology issues to Shipt leadership and/or Target partners on-site. You will have an opportunity to support new processes, product launches, and pilot tests while continuously promoting a safe working environment at the Sortation Center. Additionally, you will monitor delivery performance, and operational results to drive healthy operational and financial results. As needed, you will partner with leaders to develop countermeasures for defects within the market.
What You’ll Need to Be Successful
- You have 2 years in operations, customer service, or related experience
- You enjoy building relationships to solve interrelated problems
- You have experience working in a logistics or warehouse setting
- You enjoy a flexible work schedule based on business needs
- You feel confident working with technology, including smartphones, app-store, and Google Suite
- You are able to represent Shipt in a professional matter
Work Arrangement
Shipt considers candidates located near a Shipt office or workspace in Birmingham, San Francisco, or Minneapolis to be hybrid, which means that they have the flexibility to work from home (with leader approval) or at a Shipt office in order to facilitate the ability to innovate, collaborate, and spark team connections. In-office expectations will vary by role and leader. Certain roles may require in-office presence on a full-time basis. Please work with your recruiter to learn more about the classification of this role.
About Shipt
Shipt is a retail tech company that connects people to reliable, high-quality delivery with a personal touch. Shipt connects customers to the things they want from the stores they love, retail businesses to more satisfied customers, and workers to new earning opportunities.
At Shipt, we aim to put our team first to boost a sense of belonging, spark opportunities for growth, provide unique benefits and commit to giving back to our communities in ways that make life better, both personally and professionally. We understand that our service, our culture, and our connection to our communities are only made better by every single person who shows up to work here every day. Learn More.
Shipt is an independently operated, wholly owned subsidiary of Target Corporation and available in more than 5,000 U.S. cities. Shipt was founded and is headquartered in Birmingham, Alabama. For more information, please visit Shipt’s company site at Shipt.com.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or any other characteristic protected by law.
Please inform your recruiting contact upon initial connection if you need any accommodations.
Employees (and eligible family members) are covered by medical, dental, vision and more. Employees may enroll in our company’s 401k plan. Employees will also be eligible to receive discretionary vacation for exempt team members, paid holidays throughout the calendar year and paid sick leave. Other compensation includes eligibility for an annual bonus and the potential for restricted stock units based on role.
Pay Range:
Metro Areas of Boston, District of Columbia, Los Angeles, San Francisco, Seattle and New York City:
$61,002-$122,110
All other locations:
$50,429-$100,858
Please note that the salary range above is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location.
Shipt Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Shipt and has not been reviewed or approved by Shipt.
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Wellbeing & Lifestyle Benefits — Pay is described as reaching higher hourly ranges on strong-tipping days, particularly when stacking well-tipped orders and cultivating repeat “preferred” customers. Flexibility is also positioned as a meaningful non-cash reward for those using the work as supplemental income.
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Fair & Transparent Compensation — Certain protections in California are described as providing guaranteed earnings based on active time and mileage, which can cushion low base offers compared with other states. This creates a clearer earnings floor in that market even when individual offers appear weak.
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Healthcare Strength — Corporate employee benefits are described as robust, including multiple medical plan options alongside dental and vision coverage. Company-paid therapy/coaching sessions and telehealth are also included as part of the healthcare offering.
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What We Do
Shipt is a retail tech company that connects people to reliable, high-quality delivery with a personal touch. Through the power of technology, Shipt connects customers to the things they want from the stores they love, workers to new earning opportunities, and retail businesses to more satisfied customers. Headquartered in Birmingham, Alabama, Shipt brings people the flexible solutions they need with the above-and-beyond service they expect. Shipt is an independently operated subsidiary of Target Corp. and available in more than 5,000 U.S. cities. For more information, please visit Shipt's Newsroom.
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