The Role
The Brand Manager will lead strategic initiatives for artists, manage cross-functional teams, and ensure flawless execution of projects like album rollouts and merchandise programs.
Summary Generated by Built In
Join the largest and fastest growing independent artist merchandise company in the space, work across contemporary recording artist’s e-commerce stores, tours, retail programs, album rollouts + more.
TITOL™ is seeking a highly culture-forward Brand Manager to oversee and drive strategic initiatives for a roster of artists and brands. This role is the central leader responsible for directing cross-functional teams to ensure flawless execution across all projects like global album rollouts with complex D2C merchandise programs and worldwide tours.
The ideal candidate is a master multitasker with distinct communication skills, a deep understanding of the music business, and a strong sense of fashion, culture, and brand identity. They thrive in fast-paced environments, can anticipate needs before they arise, and excel at managing multiple stakeholders while maintaining confidentiality and professionalism at all times.
In-office 5 days/week with occasional travel or on-site support required. May involve weekend or extended hours during peak seasons. Very fast-paced and detail-driven environment, with a focus on problem-solving, managing multiple parallel projects, and re-prioritizing tasks as necessary.
What You'll Do
- Project Leadership & Execution:
- Serve as the primary lead for all assigned artists and brands, managing end-to-end execution of projects such as album rollouts, D2C initiatives, campaigns, collaborations, tours and much more.
- Act as the central communicator between artist teams, managers, agents, labels, and external partners, as well as all internal cross-functional teams.
- Translate artist and/or partner goals into actionable internal plans, ensuring seamless execution across design, production, marketing, e-commerce, operations and finance.
- Monitor project progress continuously, proactively identify risks, and steer teams toward meeting both internal goals and external expectations.
- Proactively network and nurture industry relationships to support project goals and future opportunities.
- Relationship & Stakeholder Management:
- Build and maintain strong, trusted relationships with artist teams and partners.
- Communicate high-level updates, insights, and strategic direction clearly and effectively to stakeholders, leadership, and executives both internal and external.
- Manage expectations across multiple teams with professionalism, clarity, and diplomacy.
- Maintain exceptionally high respect for sensitive and confidential information.
- Represent the company and our partners with integrity and discretion at all times.
- Strategic Brand & Project Development:
- Guide creative and brand direction with a strong understanding of fashion, culture, and current trends.
- Collaborate closely with design and creative teams to ensure merchandise and brand initiatives reflect the artist’s identity and resonate with the target audience.
- Understand the role of merchandise in supporting charting and sales goals for recording artists and incorporate that knowledge into project planning.
- Cross-Functional Coordination:
- Work closely with design, production, operations, marketing, e-commerce, and finance teams to ensure all deliverables are aligned with the artist’s vision and campaign goals.
- Ask informed, strategic questions to guide teams, troubleshoot challenges, and maintain momentum.
Who You Are
- 3–6+ years of experience in brand management, project management, artist relations, marketing, or a related field, preferably within music, entertainment, fashion, or lifestyle.
- Strong understanding of the music business, including touring, album cycles, and how D2C merchandise impacts overall artist performance and charting.
- Working knowledge of apparel and merchandise production processes.
- Comfortable working non-traditional hours, including evenings, weekends, and holidays as project needs arise.
- Thrive in fast-paced environments with shifting priorities and high expectations.
- Demonstrated experience managing complex, cross-functional projects.
- Exceptional communication skills, both written and verbal.
- Extremely organized with strong attention to detail and the ability to manage multiple concurrent projects.
- High taste level and strong understanding of cultural and fashion trends.
- Proven ability to work under pressure, meet deadlines, and adapt quickly.
- Ability to maintain professionalism, discretion, and confidentiality at all times.
What We Offer
- Best in class health, dental, and vision insurance
- Healthcare FSA
- Dependent Care FSA
- Commuter Benefits FSA
- Short-term/long-term disability and life insurance
- Paid Parental leave
- 401k with 4% match
- Pet Insurance
- Legal and Identity Theft Plans
- Vacation time and sick days
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties.
Complex participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Candidates must be legally authorized to work in the U.S. without the need for visa sponsorship.
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The Company
What We Do
Complex NTWRK champions the people, brands and new trends you need to know now, will obsess over next, and we build consumer universes around them. We're what a modern entertainment company looks like and what others have followed since 2002. From pop culture and style (Complex), music discovery (Pigeons and Planes), sneaker news (Sole Collector) to our festival of cultural convergence (ComplexCon) — if you want to be part of what's next and build valuable relationships with the audiences who live in it, join us at Complex NTWRK.
Complex NTWRK creates and distributes original programming with premium distributors including Netflix, Hulu, Facebook, Snap, Fuse, Pluto TV, Roku and more. Our content spans across music to movies, sports to video games, sneakers, fashion to food and more. In 2016, Complex launched its flagship event ComplexCon in Long Beach, California, to bring the "Internet to life."
