Jobs at Complex NTWRK

Leads complex, cross-functional technology and digital programs from strategy through execution. Responsibilities include establishing program plans, governance, roadmaps, metrics, and operating rhythms; managing dependencies, risks, launches, and executive communications; and aligning Product, Engineering, Data, UX, Marketing, Finance, Legal, Operations, and external partners. The role supports e-commerce, media platforms, analytics, personalization, CRM, advertising technology, AI, and other ambiguous 0-to-1 initiatives while improving program-management processes.

Leads the strategy, architecture, and development of scalable data engineering, analytics, cloud, and AI platforms. Oversees Snowflake data warehouses, AWS infrastructure, SQL and Python pipelines, orchestration, data quality, observability, governance, and reliability. Builds data foundations for machine learning, generative AI, embeddings, vector search, and RAG applications. Provides technical leadership, mentors engineers, partners with executives and cross-functional teams, and drives AI transformation, platform modernization, and engineering standards.

Leads enterprise-wide strategic programs across e-commerce, digital media, and technology. Partners with executives and cross-functional teams to translate business strategy into roadmaps, governance, KPIs, risk plans, and measurable outcomes. Drives digital transformation, platform modernization, executive reporting, and alignment between business and technology execution. Requires strong executive communication, stakeholder management, analytical ability, and experience operating in complex, matrixed organizations.

Leads the strategy, architecture, development, and operation of scalable data and AI platforms. Oversees data pipelines, Snowflake architecture, AWS infrastructure, data quality, observability, governance, and analytics enablement. Guides machine learning and generative AI data foundations, including embeddings, vector search, RAG, model pipelines, and evaluation. Mentors engineers, establishes technical standards, manages cross-functional initiatives, and partners with executives and business stakeholders on AI and data priorities.

Coordinates Complex Shop marketing campaigns across digital, social, e-commerce, influencer, and paid channels. Maintains project timelines, go-to-market decks, campaign assets, product pipelines, and outreach lists. Tracks cross-functional deliverables, supports creative brainstorming, gathers performance metrics, and provides administrative support across concurrent launches. Requires marketing experience, retail and e-commerce knowledge, proficiency with Airtable and Google Slides, strong project management skills, and familiarity with social media and cultural trends.

Supports talent booking for Complex video content and digital festivals by identifying, pitching, securing, contracting, and coordinating creators, experts, and high-profile guests. Maintains talent relationships, manages logistics and last-minute bookings, conducts guest research, collaborates with content, marketing, and merchandise teams, tracks trends and leads, and handles administrative scheduling and communication.

Serves as an on-camera Complex News host covering music, internet culture, entertainment, and cultural events. Creates approximately 10 vertical videos weekly by scripting, storyboarding, filming, editing, and posting content across TikTok, Instagram, YouTube, and the Complex app. Monitors breaking news, conducts interviews, collaborates with content strategy and social teams, and plans coverage for major cultural moments. Requires rapid turnaround, strong editorial judgment, cultural expertise, and flexible after-hours availability.

Edit digital-first content including YouTube series, social videos, longform interviews, motion-graphics pieces, sizzle reels, and sponsored content. Responsibilities include narrative shaping, audio leveling, color correction, GFX integration, footage organization, platform-specific exports, and adherence to media workflows. The editor collaborates with producers, manages multiple deadlines, and works on-site in New York City.

Drive advertising revenue by prospecting and closing new accounts, expanding existing client relationships, meeting quarterly and annual goals, and delivering Complex’s online video advertising solutions. The role requires collaboration across departments to ensure program execution, weekly sales reporting, strong agency and client relationships, data-backed marketing insights, and willingness to travel.

Leads ESCO’s business development strategy by sourcing, evaluating, negotiating, and launching partnerships across music, entertainment, licensing, collectibles, consumer products, retail, and distribution. Builds relationships with brands, artists, licensors, retailers, and distributors; develops financial models, proposals, and deal structures; manages the opportunity pipeline; and collaborates with Product, Marketing, Legal, Finance, and Operations to execute and expand revenue-generating partnerships.

Supports Brand Managers across artist and brand projects by maintaining trackers, documents, timelines, expenses, inventory records, and project updates. Coordinates artist seeding, comp orders, shipping, couriers, warehouse communications, meeting notes, and follow-ups. The role requires proactive organization, clear communication, discretion, and flexibility to handle administrative and hands-on operational needs during launches, tours, events, and peak periods.

Manage and grow Complex’s Snapchat presence by creating, curating, editing, and publishing real-time content. Responsibilities include community and DM management, identifying viral trends, pitching social content, coordinating editorial workflows, developing vertical video, using AI tools, producing creative assets, tracking platform best practices, and optimizing tactics for audience growth, traffic, views, and engagement.

Lead and execute multidisciplinary design and art direction for branded content, social and display campaigns, print, apparel, products, and experiential events. Mentor designers, develop visual concepts and roadmaps, present work to leadership and clients, and manage projects from ideation through launch. Collaborate with production, publishing, experiential, product, web development, and account teams while applying brand guidelines and cultural insights. Create 2D composites and contribute to 3D-rendered experiences.

Execute the voice of Complex Sneakers across social platforms, curate content, manage community engagement, and create original assets while tracking growth and engagement strategies.

Execute Complex Style's social media voice across platforms, manage community engagement, create content, and track social strategies and trends.

Lead end-to-end operational execution of artist merchandise, collaborations, and special projects. Build and maintain timelines, coordinate cross-functional teams, manage development and production workflows, monitor vendor risks, drive alignment and accountability, and improve operational processes to ensure timely, high-quality launches that preserve brand and product integrity.

Drive strategic advertising and sponsorship revenue by developing multi-platform marketing partnerships for Fortune 500 brands. Own revenue targets, build pipelines, negotiate deals, lead client relationships with CMOs and agencies, and collaborate with internal teams to create integrated content, social, experiential, commerce, and branded solutions.

The Studio Operations Lead will manage live and recorded productions, perform technical setups, operate camera and broadcast software, and collaborate with teams to ensure high-quality visuals.

Support apparel and merchandise product development from concept through production. Advise on materials, decoration, construction; coordinate sampling, vendor relationships, production tracking, and documentation. Travel to factories, help manage timelines and handoffs, source materials, and support production and project workflow.

Translate creative concepts into production-ready tech packs and detailed product specifications; oversee sample review and approvals; advise vendors on decoration and manufacturing methods; troubleshoot production issues; maintain specification libraries and documentation; protect design intent while ensuring manufacturability and quality.