Opportunity:
The Manulife Bermuda Branch was created to address the estate preservation and life insurance needs of high-net-worth clients. This branch caters specifically to distribution partners in the International High Net Worth Life Insurance market. Reporting to the Titles Manager, this position will work closely with Case Management and Distribution teams.
Position Responsibilities:
- Review policy ownership structures including individuals, entities, and trusts, identifying ultimate beneficial owners for risk assessment
- Conduct client risk assessments ensuring the appropriate level of due diligence has been provided to satisfy regulatory requirements at the time of onboarding and for inforce policy changes
- Review legal collateral assignment documents, noting any discrepancies between the submitted document and approved versions, ensuring it is in good order prior to acknowledgement
- Meet established service standards in terms of turnaround time and quality, while prioritizing urgent cases and critical issues
- Actively participate in the continuous improvement of business processes
Required Qualifications:
- Excellent organizational and time management skills, with high attention to detail
- Understanding of due diligence requirements for individuals, entities, and trusts
- Understanding of FATCA and CRS regulations as well as Bermuda AML/ATF regulations under Proceeds of Crime Act
- Excellent customer service and communication skills
- Ability to multitask and prioritize work in high volume environment with tight deadlines
- Strong technical competence with systems/databases/Microsoft office
- Independent, with the ability to take accountability for actions
- Sensitivity and adaptability to international and cultural differences
Preferred Qualifications:
- Post-secondary degree preferred
- Previous life insurance industry knowledge would be an asset.
- Minimum of one year experience working in a financial institution with responsibility for carrying out client due diligence reviews
When you join our team:
- We’ll empower you to learn and grow the career you want.
- We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
- As part of our global team, we’ll support you in shaping the future you want to see.
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.
Manulife is an Equal Opportunity Employer
At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].
Working Arrangement
Skills Required
- Excellent organizational and time management skills with strong attention to detail
- Understanding of due diligence requirements for individuals, entities, and trusts
- Understanding of FATCA and CRS regulations and Bermuda AML/ATF regulations under the Proceeds of Crime Act
- Excellent customer service and communication skills
- Ability to multitask and prioritize work in a high-volume environment with tight deadlines
- Strong technical competence with systems, databases, and Microsoft Office
- Ability to work independently and take accountability for actions
- Sensitivity and adaptability to international and cultural differences
- Post-secondary degree
- Previous life insurance industry knowledge
- At least one year of experience working in a financial institution conducting client due diligence reviews
Manulife Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Manulife and has not been reviewed or approved by Manulife.
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Healthcare Strength — Healthcare coverage is portrayed as comprehensive, spanning medical, dental, prescription drugs, vision, critical illness, and short- and long-term disability. Mental-health support is emphasized via EAP-style services and high annual coverage limits in some regions, alongside wellness programs and navigation tools.
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Retirement Support — Retirement offerings are positioned as a meaningful part of total rewards, including group RRSP/defined contribution pension options and employer matching in some cases. Ownership-related programs such as share purchase/stock options are also described as available for eligible employees.
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Flexible Benefits — Benefits are described as robust and flexible, with customizable packages and spending-account style options in some plans. Digital tools (mobile app/claims) and reward-linked wellness programs are framed as making benefits easier to use and more engaging.
Manulife Insights
What We Do
Manulife is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, we operate as Manulife across our offices in Canada, Asia, and Europe, and primarily as John Hancock in the United States. We have more than 40,000 employees, over 116,000 agents serving ~34 million customers worldwide, and over $1.3 trillion in assets under management and administration. Visit www.Manulife.com to find out more. For Manulife terms of use, please visit http://bit.ly/SM_Terms

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