Title Specialist

Posted 2 Days Ago
Be an Early Applicant
Carmel, IN, USA
In-Office
Junior
Software
The Role
Processes vehicle titles and registration applications across all U.S. jurisdictions, coordinates with DMVs and auctions, reviews documentation, prepares invoices, maintains title records, tracks transactions, and provides customer service, reports, and administrative support. The role requires accurate data entry, strong telephone communication, attention to detail, and knowledge of state titling procedures.
Summary Generated by Built In

Who We Are:
At OPENLANE we make wholesale easy so our customers can be more successful.
We’re a technology company building the world’s most advanced—and uncomplicated—digital marketplace for used vehicles.
We’re a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use.
And we’re an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit.
Our Values:
Driven Waybuilders. We pursue challenges that inspire us to build, create, and innovate.
Relentless Curiosity. We seek to understand and improve our customers’ experience.
Smart Risk-Taking. We transform risk into progress through data, experience, and intuition.
Fearless Ownership. We deliver what we promise and learn along the way.
What We Offer:

  • Competitive pay

  • Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)

  • Immediately vested 401K (US) or RRSP (Canada) with company match

  • Paid Vacation, Personal, and Sick Time

  • Paid maternity and paternity leave (US)

  • Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US)

  • Robust Employee Assistance Program

  • Employer paid Leap into Service Day to volunteer

  • Tuition Reimbursement for eligible programs

  • Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization

  • Company culture of internal promotions, diverse career paths, and meaningful advancement
     

What we're looking for:

Our Title Specialist conduct title service processing with the purpose of ensuring all client service level agreements (SLA’s) and PAR quality standards are met.  The Title Specialist must become proficient and gain the client confidence in the areas of customer service, 50 state titling process, recovery affidavits, and communications with the auctions.

What You'll Do:

  • Excellent customer service, strong telephone support and ability to answer or research the answer to client questions.

  • General filing, copying and administrative support.

  • Complete title and/or registration applications, recovery affidavits and tracking transactions in all 51 U.S. jurisdictions.

  • Input new title requests into title inventory system.

  • Call Department of Motor Vehicles for updates daily.

  • Prepare and distribute title invoices involving a fee or charge.

  • Review all titles and related documents for clients assigned to determine action required to provide good negotiable titles.

  • Post title information to remarketing units in inventory.

  • Create, sign, and keep documents confirming the movement of title work within PAR North America.  Correct identification of each title is necessary.

  • Prepare, audit and maintain records relating to money required by states to process individual titles.

  • Communicate changes with Department of Motor Vehicles in state processing of title applications to the Title Supervisor and Manager.

  • Maintain a quick reference guide containing information appropriate to day-to-day title needs.

  • Maintain up-to-date files keeping current information and required forms to apply for new, duplicate or repossession titles from each state.

  • Understand and use the NADA and Registration Text Book and other applicable trade manuals.

  • Retain and understand how to utilize all the PAR internal computer system.

  • Maintain open lines of communication with all clients assigned.  Communicate any concerns to supervisor or management.

  • Provide reports to management or clients as required.

  • Perform other duties as directed by Management.

Must Have's:

  • High School Diploma or equivalent required.

  • Associate’s or Bachelor’s degree preferred.

  • 1-2 general office and data entry required.

  • Fast, accurate typing – 45-60 WPM.

Nice to Have's:

  • 1-2 years experience in Title processing preferred.

  • Strong organizational skills and attention to detail.

  • Computer Experience – Windows and Google Applications

Sound like a match? Apply Now - We can't wait to hear from you!
 

Skills Required

  • High school diploma or equivalent
  • One to two years of general office and data entry experience
  • Fast, accurate typing at 45–60 words per minute
  • Associate's or bachelor's degree
  • One to two years of title processing experience
  • Strong organizational skills and attention to detail
  • Computer experience with Windows and Google Applications

OPENLANE Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about OPENLANE and has not been reviewed or approved by OPENLANE.

  • Leave & Time Off Breadth PTO is often described as generous and sometimes front‑loaded, with flexible scheduling and a paid volunteer day supporting work‑life balance.
  • Healthcare Strength Health coverage is considered decent and includes medical, dental, vision, HSA seed money, and employer‑paid disability and life insurance.
  • Retirement Support Retirement offerings include a 401(k) with company match and immediate vesting in the U.S. (or RRSP in Canada), providing a solid foundation for savings.

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The Company
HQ: Carmel, Indiana
6,068 Employees
Year Founded: 2006

What We Do

We’re a tight-knit team of fearless entrepreneurs and diverse waybuilders redefining how used cars are bought and sold everyday. We make wholesale easy so our customers can be more successful – by building the world’s greatest digital marketplaces for used vehicles. Our team helps the world’s largest OEMs, dealers, fleet operators, rental companies and financial institutions drive their businesses forward everyday. Looking for your next adventure? From creative design to engineering, software development to manufacturing, to marketing and finance - your journey can start here. Explore our roles today: corporate.openlane.com/careers

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