The Role
The Title Specialist II processes vehicle titles, ensures accuracy, resolves issues with customers and regulatory agencies, and maintains DMV knowledge.
Summary Generated by Built In
Company
Cox Automotive - USAJob Family Group
Job Profile
Management Level
Flexible Work Option
Travel %
Work Shift
Compensation
Hourly base pay rate is $21.83 - $32.79/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.Job Description
Job Responsibilities:
- Process and re-assign titles for vehicles sold by the auction.
- Examine vehicle title for accuracy and conformity to specified requirements. Verify acceptance of the title in the state for which it is filed. Confirm accurate title VIN number, odometer reading, releases of liens, and that titles contain no alteration, etc.
- Determine negotiability of title document and assess for potential fraud. Report any title discrepancies.
- Resolve titling issues through interaction with customers, dealers and regulatory agencies. Work with manager/supervisor to negotiate price adjustment between buyer and seller for a title problem, if necessary.
- Maintain knowledge of current DMV laws and regulations as they relate to vehicle titles and interpret titling regulations in each state for which vehicles are processed.
- Receive and route telephone calls in a courteous and efficient manner to the appropriate personnel or department.
- Run outstanding title reports, review and contact sellers regarding outstanding titles.
- Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Actively participate in support of all safety activities aligned with Safety Excellence.
- Perform other duties as assigned by management.
- May be required to work overtime (more than 40 hours per week) as business needs dictate.
Minimum Qualifications:
- High School Diploma/GED and 3 years’ experience in a related field.
- OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline and up to 1 year of experience;
- OR 5 years’ experience in a related field
- Experience in the auction/automobile industry or at the Department of Motor Vehicles.
- Effective communication skills
- Possess good problem-solving, organizational, and computer skills
- Vision abilities that include close, distance and depth perception.
What We Look For (Preferred):
- Notary seals and stamps
Drug Testing
Benefits
About Us
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.
Skills Required
- High School Diploma/GED and 3 years' experience in a related field
- Experience in the auction/automobile industry or at the Department of Motor Vehicles
- Effective communication skills
- Problem-solving, organizational, and computer skills
- Vision abilities including close, distance and depth perception
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The Company
What We Do
Cox Automotive is a global automotive services and technology provider that offers a comprehensive suite of solutions for car shoppers, auto manufacturers, dealers, lenders, and fleets.


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