Title Specialist I (NextGear Capital)

Posted Yesterday
Be an Early Applicant
Carmel, IN, USA
In-Office
17-25 Hourly
Junior
Automotive • Information Technology • Logistics • Software
The Role
Processes vehicle titles accurately by reviewing negotiability, completing new-title applications, perfecting or releasing liens, and resolving title questions with clients and regulatory agencies. The role requires knowledge of title laws, detailed computer and handwritten work, customer service, and Microsoft Office proficiency. This is an on-site, Monday-through-Friday position with no travel and physical requirements including extended sitting, standing, bending, and light lifting.
Summary Generated by Built In

Company

Cox Automotive - USA

Job Family Group

Vehicle Operations

Job Profile

Title Specialist I

Management Level

Individual Contributor

Flexible Work Option

No remote option; must work at a specified Cox location

Travel %

No

Work Shift

Day

Compensation

Hourly base pay rate is $16.59 - $24.86/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.

Job Description

The Title Specialist I (TS) position will be responsible for the accurate and efficient processing of vehicle titles by verifying title information is correct, maintaining knowledge of current laws regarding vehicle titles and interacting with clients and regulatory agencies to resolve title issues.
The shift for this position is Monday through Friday from 10AM to 7PM.

Essential Duties and Responsibilities:

  • Review titles for negotiability, sign and reassign titles for sellers and buyers.

  • Complete application for new title on behalf of clients as needed.

  • Facilitate lien perfection on NextGear Capital financed collateral when required.

  • Release a NextGear Capital lien on collateral that has been paid in full according to policy.

  • Answer communications from clients on title questions.

  • Will be required to perform other duties as requested, directed or assigned.

Qualifications: 

Minimum

  • High School Diploma/GED.

  • Generally, less than 2 years of experience

  • Be familiar with Microsoft Office (Outlook, Word, Excel).

  • Effective communication skills and a strong customer service attitude are required.

  • Sitting and standing for extended periods of time.

  • Bending and light lifting 10 lbs or less required.

  • Extensive detail handwritten and computer work.

Preferred

  • Prior experience with vehicle titling is preferred but not required. 

  • Notary license is preferred but not required. 

  • Strong organizational skills with the ability to manage multiple tasks and meet deadlines. 

  • Positive attitude, strong interpersonal skills, and exceptional customer service abilities. 

  • Capability to work both independently and as part of a team. 

  • Proficiency in using various computer functions and office equipment. 

  • Professional demeanor and the ability to handle various situations with a pleasant attitude. 

  • Ability to work effectively with diverse individuals and teams.

Drug Testing

To be employed in this role, you’ll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.

Benefits

Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

About Us

Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells – or simply uses – cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.

EOE, including disability/vets

Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.

 

Skills Required

  • High School Diploma or GED
  • Generally less than 2 years of experience
  • Familiarity with Microsoft Office, including Outlook, Word, and Excel
  • Effective communication skills
  • Strong customer service attitude
  • Ability to sit and stand for extended periods
  • Ability to bend and lift 10 pounds or less
  • Extensive handwritten and computer work
  • Prior vehicle titling experience
  • Notary license
  • Strong organizational skills and ability to manage multiple tasks and deadlines
  • Positive attitude and strong interpersonal and customer service skills
  • Ability to work independently and as part of a team
  • Proficiency with computer functions and office equipment
  • Professional demeanor and ability to handle varied situations pleasantly
  • Ability to work effectively with diverse individuals and teams
  • Pass a pre-employment drug test
  • Current authorization to work in the United States without current or future sponsorship; no OPT, CPT, STEM/OPT, or visa sponsorship

Cox Automotive Inc. Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Cox Automotive Inc. and has not been reviewed or approved by Cox Automotive Inc..

  • Healthcare Strength Health coverage is described as robust, encompassing medical, dental, vision, and mental‑health resources. Wellness and wellbeing programs further enhance the value of the package.
  • Retirement Support Retirement offerings feature a competitive employer match and well‑supported plan structure that stand out within total rewards. These elements are viewed as adding meaningful long‑term value.
  • Parental & Family Support Paid parental leave and family‑building resources, including adoption and fertility support, are emphasized. Childcare and caregiving supports reinforce a family‑friendly package.

Cox Automotive Inc. Insights

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The Company
HQ: Atlanta, GA
Year Founded: 1898

What We Do

Cox Automotive is a global automotive services and technology provider that offers a comprehensive suite of solutions for car shoppers, auto manufacturers, dealers, lenders, and fleets.

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