Title Specialist I (Manheim)

Posted 3 Days Ago
Be an Early Applicant
Hatfield, PA, USA
In-Office
18-27 Hourly
Junior
Automotive • Information Technology • Logistics • Software
The Role
Process and reassign vehicle titles for auctioned vehicles, verify title accuracy and state acceptance, resolve title issues with customers, run title reports, perform sale-day transactions and settlement using AS400, provide front counter customer service, and assist with DVR verification and client data management.
Summary Generated by Built In

Company

Cox Automotive - USA

Job Family Group

Vehicle Operations

Job Profile

Title Specialist I

Management Level

Individual Contributor

Flexible Work Option

No remote option; must work at a specified Cox location

Travel %

No

Work Shift

Day

Compensation

Hourly base pay rate is $18.22 - $27.36/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.

Job Description

Job Responsibilities:

  • Process and re-assign titles for vehicle sold by auction.
  • Examine vehicle title for accuracy and conformity to specified requirements. Verify acceptance of the title tin the state for which it is filed. Confirm accuracy and report any discrepancies.
  • Resolve Title issues through interactions with customers or accounts.
  • Run 30-day outstanding title report for consignment vehicles sold without titles and contact sellers to obtain title.
  • Perform other duties such as processing sale day transactions using the AS400 and provide customer service.
  • Verify purchases in-lane using the DVR.
  • Access and or add client information from Auction Access
  • Assist in sale day Settlement balancing.
  • Ensure Front counter coverage.
  • Visibly demonstrate commitment to Client Satisfaction modeling the behaviors of Cox culture
  • Perform other duties as assigned by Management.
  • May be required to travel and or work overtime as business needs dictate.

Qualifications:

  • Two or more years of related experience required in the auction industry or at the DMV.
  • Effective communication skills required.
  • Must possess good problem-solving and organizational skills.
  • Valid driver’s license and safe driving record required.
  • High School Diploma/GED and 3 years’ experience in a related field.
  • OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline and up to 1 year of experience;
  • OR 5 years’ experience in a related field.
  • Previous vehicle title experience and title handling are required.
  • Ability to recognize title brands and other relevant notations related to titles is a requirement.
  • Bending and light lifting 10 lbs. or less required.

Schedule:

  • Monday - Thursday
  • 8:30am - 5:00pm
  • Friday
  • 8:30am - 1:30pm

Preferred:

  • Must have strong organizational skills and be very detail-oriented.
  • Ability to type and use 10-key proficiently required.
  • Sitting and standing for extended periods of time.
  • Extensive detail handwritten and computer work.
  • Willingness to become a Notary is desired.

Work Environment:

  • Office setting.

Drug Testing

To be employed in this role, you’ll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.

Benefits

Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

About Us

Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells – or simply uses – cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.

EOE, including disability/vets

Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.

 

Skills Required

  • Two or more years of related experience in the auction industry or at the DMV
  • Previous vehicle title experience and title handling
  • Ability to recognize title brands and relevant title notations
  • Effective communication skills
  • Good problem-solving and organizational skills
  • Valid driver's license and safe driving record
  • High School Diploma or GED and 3 years' experience in a related field (alternative education/experience combinations accepted)
  • Bending and light lifting up to 10 lbs.
  • Strong organizational skills and high attention to detail
  • Ability to type and use 10-key proficiently
  • Sitting and standing for extended periods and extensive handwritten and computer work
  • Willingness to become a Notary

Cox Automotive Inc. Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Cox Automotive Inc. and has not been reviewed or approved by Cox Automotive Inc..

  • Healthcare Strength Health coverage is described as robust, encompassing medical, dental, vision, and mental‑health resources. Wellness and wellbeing programs further enhance the value of the package.
  • Retirement Support Retirement offerings feature a competitive employer match and well‑supported plan structure that stand out within total rewards. These elements are viewed as adding meaningful long‑term value.
  • Parental & Family Support Paid parental leave and family‑building resources, including adoption and fertility support, are emphasized. Childcare and caregiving supports reinforce a family‑friendly package.

Cox Automotive Inc. Insights

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The Company
0 Employees
Year Founded: 1898

What We Do

Cox Automotive is a global automotive services and technology provider that offers a comprehensive suite of solutions for car shoppers, auto manufacturers, dealers, lenders, and fleets.

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