The Role
Process and reassign vehicle titles, verify title accuracy and VIN/odometer, detect fraud, resolve titling issues with customers, dealers and agencies, maintain DMV regulation knowledge, run title reports and audits, perform AS400 transactions, and provide customer service. On-site, may require overtime and pre-employment drug testing.
Summary Generated by Built In
Company
Cox Automotive - USAJob Family Group
Job Profile
Management Level
Flexible Work Option
Travel %
Work Shift
Compensation
Hourly base pay rate is $16.59 - $24.86/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.Job Description
- Process and re-assign titles for vehicles.
- Examine vehicle title for accuracy and conformity to specified requirements. Verify acceptance of the title in the state for which it is filed. Confirm accurate title VIN number, odometer reading, releases of liens, and that titles contain no alteration, etc.
- Determine negotiability of title document and assess for potential fraud. Report any title discrepancies.
- Resolve titling issues through interaction with customers, dealers and regulatory agencies. Work with manager/supervisor to negotiate price adjustment between buyer and seller for a title problem, if necessary.
- Maintain knowledge of current DMV laws and regulations as they relate to vehicle titles and interpret titling regulations in each state for which vehicles are processed.
- Receive and route telephone calls in a courteous and efficient manner to the appropriate personnel or department.
- Perform other duties such as processing transactions using the AS400 and providing customer service.
- Run outstanding title reports, review and contact sellers regarding outstanding titles.
- Run 15-day outstanding title report for consignment vehicles sold without title. Match invoices against report and contact sellers to obtain title. Notate title status in system.
- Assist with title and check audits.
- Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Actively participate in support of all safety activities aligned with Safety Excellence.
- Perform other duties as assigned by management.
- May be required to work overtime (more than 40 hours per week) as business needs dictate.
Minimum Requirements:
- High School Diploma/GED
- Generally, less than 2 years of experience
Drug Testing
Benefits
About Us
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.
Skills Required
- High School Diploma or GED
- Less than 2 years of experience (generally)
- Ability to clear pre-employment drug test
- Authorized to work in the United States without sponsorship (no OPT/CPT/STEM/visa sponsorship)
- Work on-site at specified Cox location (no remote option)
- Knowledge of DMV laws and state titling regulations
- Experience or ability to process transactions using AS400
- Ability to examine titles for accuracy, verify VIN/odometer, detect fraud, and contact customers/dealers/regulatory agencies
Am I A Good Fit?
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.
Success! Refresh the page to see how your skills align with this role.
The Company
What We Do
Cox Automotive is a global automotive services and technology provider that offers a comprehensive suite of solutions for car shoppers, auto manufacturers, dealers, lenders, and fleets.









