Title Processor

At Newrez, we bring big thinkers and caring doers together to make home happen. We’re a team built on heart and hustle, united by a commitment to show up for our customers, our communities, and each other. We believe that when our people thrive, homeowners thrive - and that’s why we invest in your growth, wellbeing, and ability to make an impact.

Every day, we work to exceed the expectations of our residential mortgage borrowers and business partners through superior service, simple processes, and clear communication. We do this by empowering our employees, encouraging innovative solutions and recognizing great performance.

The Title Processor - Avenue is responsible for obtaining, reviewing, and validating all documentation necessary to support compliant real estate title transactions. This role ensures accuracy and completeness of public title records, tax certifications, attorney opinion letters, vesting, legal descriptions, liens, and judgments in accordance with local, state, and federal regulations.

The Title Processor - Avenue serves as a liaison between the Company and its clients, working with internal teams and outsourced partners to prepare, QC, and deliver title commitments, reports, and related documentation within established service level agreements (SLAs).

• Title Processing & Documentation

• Obtain and research public title records, tax certifications, and attorney opinion letters.
• Review title search materials for vesting, requirements, and exceptions to be cleared at closing.
• Examine legal descriptions, liens, and judgments to ensure accuracy and compliance.
• Review tax certifications and attorney opinion letters for completeness and correctness.

• Client & Partner Coordination
• Act as a liaison between the Company and external clients.
• Work with outsourced partners to prepare and quality-control title commitments and property reports.
• Prepare Closing Protection Letters (CPLs).
• Verify correct underwriter selection and confirm accurate wiring instructions are published in the file.
• Compliance & Delivery
• Prepare Conditional Clear to Close (CTC) forms.
• Deliver all required title materials to clients, including Commitments, CPLs, Wiring Instructions, and Tax Certifications, in accordance with SLAs.
• Ensure all filings and documentation comply with applicable local, state, and federal regulations.
• Ability to effectively and accurately convey information to others.
• Performs related duties as assigned by management.

Qualifications and Education Requirements

• High school diploma or equivalent required
• 1+ year of title processing or relevant real estate/title industry experience preferred
• Excellent oral and written communication skills.
• Strong attention to detail.
• Ability to work independently and complete assignments within established guidelines.
• Proficiency with basic computer applications, including Windows, Microsoft Word, Excel, Outlook, and internet-based systems.

Skills, Abilities, and Knowledge

• Strong problem-solving and analytical skills.
• Ability to work in a fast-paced environment and manage multiple deadlines.
• Ability to perform under pressure while maintaining a positive attitude.
• Strong internal and external customer service orientation.
• Knowledge of standard title processing practices and procedures.
• Effective time management and organizational skills.

Work Environment and Physical Requirements

• Working on-site at assigned office location.
• Regular and punctual attendance adhering to schedule established by leadership.
• Sedentary work in a stationary position at a cubicle for prolonged periods of time.
• Constant repetitive motions required for operating a computer, such as typing and managing phone calls.
• Constantly communicating effectively verbally in English, including accurately exchanging information with others following identification of correct procedures.
• Ability to lift and carry light items (up to 25 lbs.).

Additional Information:

While this description is intended to be an accurate reflection of the position’s requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary.

All employees are required to have smart phones that meet Company security standards with the ability to install apps such as Microsoft Authenticator. Employment will be contingent on this requirement.

Why Newrez

We’re a great place to work because we invest in what matters: your career, your community, your wellbeing, and your future. Our total rewards package is designed to support your whole self.

Company Benefits:

We offer benefits, programs, and perks that support you in every aspect of your life.

• Medical, dental, and vision insurance

• Health Savings Account with employer contribution

• 401(k) Retirement plan with employer match

• Paid Maternity Leave/Parental Bonding Leave/Caregiver Leave

• Adoption Assistance

• Tuition & Certification reimbursement

• Employee Mortgage Loan Program

• The Newrez Employee Emergency and Disaster Fund is a program to support our team members experiencing hardships

Newrez NOW:

Through Newrez NOW, our Corporate Social Responsibility program, you’ll have opportunities to give back, lead, and make a difference.

• 1 company-paid Volunteer Time Off day (with over 40,000 volunteer hours contributed since our inception)

• Matching Gifts Program - dollar-for-dollar up to $1,000

• Access to grants, nonprofit resources, and volunteer opportunities

• More than $6,000,000 donated since 2020

• 1 in 5 employees participates in at least one Employee Resource Group (ERG)
  

Equal Employment Opportunity 

We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.

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