Title Express Quality Control Manager

Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries.  We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology. 

Quality Control – Manager
Position Summary:
Responsibilities include understanding and managing the internal audit to measure adherence to Title Express processes and Seller agreements. Must provide effective feedback to the Director to identify areas of opportunity for improvement.
The individual in this role will provide support to internal customers regarding compliance with a performance standard, best practices, routine inquiries, and process improvements.
Candidates must possess strong communication skills both verbal and written along with strong analytical skills. Some long-term travel (up to two weeks at one time) may be required to help support any training effort of new or existing processing centers.
Key Responsibilities:
 Manages the master audit schedule to ensure efficiency
 Organizes, schedules, and performs all physical processing center reviews/audits
 Works on other duties as assigned by the Director of Business Process Development within the scope of Title Express
 Provides guidance to Processing Center Managers and/or the Division Managers on operational issues and ensures managers are adhering to policies and procedures
 Reviews workflow to analyze root causes of bottlenecks, and other barriers to effectiveness and efficiency
 Keep all audit criteria up to date and review against business and customer requirements
 Will work closely with the other managers within the department to ensure alignment
 Will work on multiple TE projects and ad-hoc audits as assigned by upper management
 All other assignments and/or projects as needed for the business.
Required Skills & Experience:
 College education preferred
 Minimum of one-year experience and a managerial role
 Computer proficiency (Microsoft Office products, databases)
 Strong problem-solving skills
 Ability to travel up to 40% with some long-term assignments
 Previous team leadership
 Detail-oriented and organized with strong multitasking and time-management skills
 Excellent verbal and written communication and interpersonal skills
 Ability to work effectively with multiple lines of business and technical teams
 The individual must be comfortable adapting to change

Benefits Summary:

• Medical/Dental/Vision
• 401k plus a company match
• ESPP - Employee Stock Purchase Plan
• EAP - Employee Assistance Program (no cost to you)
• Vacation & Sick Pay
• Paid Company Holidays
• Life and AD&D insurance
• Discounts

Along with many other employee benefits.

At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully.

E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:

• E-verify Participation
• Right to Work